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Fire & Water - Cleanup & Restoration

Archived Blog Posts

After the Fire: Steps Homeowners Should Take for Recovery and Restoration

4/10/2023 (Permalink)

Experiencing a fire in your home can be a traumatic event. After the flames have been extinguished, it's important to take immediate action to start the process of recovery. In this blog, we'll discuss the steps homeowners should take after a fire to ensure the safety of their families, preserve their property, and begin the restoration process.

The first step after a fire is to contact your insurance company to report the damage. They will guide you through the claims process and provide information on what to do next. Make sure to document everything, including damage to your property and personal belongings, and keep receipts for any expenses incurred.

Secure your belongings

After a fire, your property may be vulnerable to further damage or theft. Board up any broken windows or doors, and secure any openings in the roof or walls. You may also need to turn off utilities such as gas and electricity to prevent further damage.

Document the Damage

Take photos or videos of the damage to your property and personal belongings. This documentation can be used to support your insurance claim and may be required to receive benefits.

Contact a Professional Restoration Company

A professional restoration company can help assess the damage and provide a plan for restoration. They will have the expertise and equipment necessary to safely clean and restore your property, and can help salvage as much as possible. SERVPRO of Anaheim West is a local leader in fire damage cleanup and restoration and is here to help!

Assess Your Personal Belongings

After a fire, it's important to assess your personal belongings to determine what can be salvaged and what needs to be discarded. Clothing, linens, and other washable items may be able to be cleaned, while items that have been significantly damaged by fire or water may need to be disposed of.

Address Smoke Odor

Even after the fire has been extinguished, smoke odor can linger in your home. A professional restoration company can help eliminate smoke odor using techniques such as air purification, ozone treatment, and thermal fogging.

Experiencing a fire in your home can be a devastating event, but taking the right steps after a fire can help ensure your safety, preserve your property, and begin the restoration process. By contacting your insurance company, securing your property, documenting the damage, contacting a professional restoration company, assessing your personal belongings, and addressing smoke odor, you can start the process of recovery and get back to your normal life.

How to find your main water shutoff valve

3/8/2023 (Permalink)

If you're like most homeowners, you've probably wondered how to turn off your water line. You may have even considered calling a plumber to find out where it's located and if they can help you shut it off temporarily while working on some project that requires shutting off the water supply. Before doing this however, there are several steps to take which can save time and money without having to call an expensive professional!

Check your water meter.

When you notice a leak, check the water meter to see if it's running. This will help you determine where the leak is coming from and how much water is being wasted.

If you want to know how much money your family is spending on water each month, check the meter every couple weeks. That way, when someone uses too much hot water or leaves an appliance turned on too long in a room that doesn't need it. Look for a main shut-off valve.

Look for a main shut-off valve. The main water shut-off valve is usually located near the street, so if you're having trouble finding it, look around your house for any pipes that may lead to it. If there are none, check with neighbors or ask them if they have ever seen one nearby. If all else fails, look at your water meter, it should be located on an exterior wall in plain sight and can usually be identified by its large size.

If there's no main shut off valve or meter available and this isn't something you're comfortable doing yourself (you might want to call an expert), then try looking for an underground pipe coming out of the ground nearby--this could indicate where a buried pipe runs under your property to deliver water from city services into houses like yours!

Check the water meter if you don't see a main shutoff valve.

If you don't see a main shutoff valve, check the water meter. It will be on the outside of your home and has two numbers: one that shows how much water has been used over time, and another for how much is currently being used. If you see that number rising quickly or not moving at all, turn off all faucets and toilets in your house (except for one bathroom sink that can be left running). Then call a plumber immediately!

Follow Utilities

Find the water meter by following your utility lines in back of your home and look for any small boxes on the side of the house. If you don't see a main shutoff valve, look for a water meter instead.

If you're lucky enough to have one installed in your yard (this is most common with older homes), then this should make things easy! The main shutoff valve will usually be located near where all of the plumbing lines come together before entering into your home's foundation or basement wall. It may be labeled as "Meter," "Water Main" or something similar.

Once you locate the meter, it's likely that there will be a pipe coming out of it that goes up to the street or sidewalk. After this pipe comes from the meter, there should be an elbow fitting that is attached to another pipe in front of your house leading up to the foundation wall or basement floor. It may be possible to find a valve that regulates flow into one of these pipes inside your home. This can include a valve under a kitchen sink in some cases or on a side wall of your basement or crawlspace in others.

When you need to replace a water line, it's important to know where your main shutoff valve is. The main shutoff valve is the one that controls all of your home's water supply. If you don't know where this valve is located and how to turn it off, then you could end up with some pretty expensive damage if something goes wrong during installation or repair work.

Finding where to turn off your water line when you need to replace it can save you time and money. Give SERVPRO of Anaheim West a call for your water damage emergency. Our technicians are available 24/7.

Things to consider before installing a Fire Sprinkler System

2/9/2023 (Permalink)

Fire sprinkler systems are an effective way to prevent fire damage, but there are some things to know before installing them. The fire sprinkler system can decrease the damage from a fire and help protect your home or business from fire damage. It is important to know even though it might save your property from fire damage, you could potentially have water damage as a result of system use.

Fire sprinkler systems are effective

Fire sprinkler systems can help prevent fire damage. A fire sprinkler system is composed of a series of pipes and valves that connect together in a network throughout a building. When the temperature inside reaches a certain level, water is released from these pipes throughout your property.

In addition to their ability to stop flames from spreading too far beyond their starting point, these systems also have other advantages such as increasing safety for people who may be inside the structure if a fire was to break out.

The fire sprinkler system can decrease the damage from a fire

Generally speaking, a fire sprinkler system can do exactly what it says, it can slow or stop a fire from spreading and reduce the damage caused by the flames. When you have a fire sprinkler system installed in your home or workplace, there's one thing that you can be sure of, if there is a fire or smoke the sprinklers will go off.

You will need a lot of space in your attic for the pipes

When installing a fire sprinkler system in your business, you will need to have pipes located in the attic. The pipes will be connected to a water source and also connect to the fire sprinkler system. A valve may also be installed in order for you or someone else to shut off the water flow if there is an issue with your piping or plumbing system.

Deciding whether or not a fire 

Deciding whether or not a fire sprinkler system will work for you is an important step in preparing for any future emergencies you may encounter. There are several factors that need to be considered when deciding on the type of system that's best for your home.

  • The size of your home - You'll need to know how large your home is in order to determine whether or not it's necessary for you to install a sprinkler system, which can be costly and time consuming.
  • Location of water supply - The location of your water supply will determine how far away from the sprinkler heads the pipes would have to go in order for them to reach all areas of the house where there might be a fire emergency.

If you’re still unsure about whether or not installing a fire sprinkler system is right for your home or business, consider contacting an expert who can help guide you through the process! This system could help save your home or business from a fire.

Roof Leaks Can Cause Mold

1/9/2023 (Permalink)

Roof Leaks Can Cause Mold

The best way to keep your Anaheim, CA home safe from water damage is by preventing leaks before they happen. If you’re in need of a new roof or have a leak that needs to be addressed, give us a call!

Mold can Grow From Water Leaks

Mold can be a problem for any homeowner. If you let water enter your home, mold may grow on the surfaces it lands on. Mold growth can cause damage to the structure of your home and make it difficult for you and your family to live. But if you fix roof leaks, you'll prevent this from happening in the first place!

The cost of repairing water damage is expensive, but fixing a leaky roof is one of the best ways to avoid having to deal with these problems later down the road.

Can you Prevent Mold From Growing?

Mold can be prevented by keeping the area dry, cleaning up water that leaks in, ventilating the area, and removing any mold that is growing.

If you Have a Leaking Roof Call Someone Right Away

If you have a leaking roof, don’t wait to get it fixed. Your home is already at risk for mold growth, so don’t add to that risk by letting the leak go unaddressed for weeks or months on end. If your roof has started leaking, call a roofing contractor right away and get the issue taken care of as soon as possible.

In addition to calling someone right away if your roof starts leaking, make sure that you keep up with regular maintenance of your roofing system. This includes checking for leaks regularly—especially after heavy rainfalls—and replacing damaged shingles or tiles when necessary. Also check with local building codes regarding inspections of roofs; some areas require these inspections every few years while others may only require them every 10 years or more seldomly (depending upon where you live).

Water Damage can Cause Even More Damage

When you have a roof leak, the most obvious effect is water damage. Water can seep into your walls and through your ceiling, causing mold growth and wood rot. It can also cause electrical problems in some cases.

Mold is a common problem in homes, and most mold growth is caused by water damage. But if you have a roof leak, it could mean more than just the regular concerns of mold growth. In some cases, that leak can lead to structural damage or even become a fire hazard!

When water damage occurs and the wood beneath your home begins to rot from moisture exposure, it's called "dry rot." If this happens in an area where there's already mold growth (because of leaking pipes or another source), then you're likely going to have some serious problems on your hands. If left untreated for too long, dry rot can cause significant structural issues with your home—not only because of the rotting wood but also because it'll get into other areas like insulation or electrical wiring that doesn't need any additional damage done to them.

Address Leaks as Early as Possible

If you find a roof leak, it's important to fix it as soon as possible. If you don't, the leak will get worse and cause more damage. For example, if your attic floor is wet because of a leaky roof, mold will grow on that wet surface. 

Mold can also grow in walls that are next to the damp part of a ceiling or wall where water has been leaking through cracks in the plaster or drywall over time. 

Call the Professionals 

If you've noticed any of the signs listed above, it's important to take action quickly. Although there are DIY ways to fix a leaky roof, if you want results that last and don't cause further damage to your home or possessions, then it's best to contact a professional roofing company as soon as possible.

When hiring a roofing company, look for:

  • Licensed professionals who have insurance and proper certifications in order to protect yourself from liability issues later down the line.
  • A business with hundreds or thousands of satisfied customers because they do good work and keep their word.

Although it can be difficult to do so, try to stay calm when you discover a leak in your roof. Getting angry or upset will only worsen the situation and make you more likely to make mistakes that could lead to further problems down the road. If possible, call a professional immediately who will inspect your Anaheim, CA home for damage and provide repair services if necessary.

The 3 Categories of Water Damage

12/29/2022 (Permalink)

The 3 Categories of Water Damage

Water damage is a common and potentially costly problem that can affect homes and businesses. It can be caused by a variety of factors, including natural disasters, faulty plumbing, and leaks in the roof or walls. Understanding the different categories of water damage can help you identify the source of the problem, assess the extent of the damage, and determine the best course of action for repair and restoration.

There are three main categories of water damage:

  1. Category 1 (clean water): This type of water damage is caused by clean, clear water that does not pose a health risk. Examples include water from a broken supply line or a leaky faucet. This type of water damage is generally easier to clean up and repair, as it does not contain contaminants or bacteria.
  2. Category 2 (gray water): This type of water damage is caused by water that has become slightly contaminated, but is not yet considered black water. Examples include water from a washing machine overflow or a toilet with a clean water supply. This type of water damage may require more extensive cleaning and disinfection, as it may contain bacteria or other contaminants.
  3. Category 3 (black water): This type of water damage is caused by water that is heavily contaminated. Examples include floodwater, sewage, and water from a backed-up drain. Black water may contain bacteria, viruses, and other harmful substances, and should be handled with caution.

Category 1

Examples of sources of category 1 water damage include a broken supply line, a leaky faucet, or a small leak in the roof or walls. In these cases, the water is typically clean and does not pose a health risk, although it can still cause damage to building materials and personal property.

If you suspect that you have category 1 water damage, it's important to take action as soon as possible to prevent further damage. The first step is to identify and stop the source of the water, whether it's a broken pipe or a leaky roof. Next, you'll want to remove any standing water and dry out the affected area. This can be done using fans, dehumidifiers, and other drying equipment.

Category 2

Examples of sources of category 2 water damage include a washing machine overflow, a toilet with a clean water supply, or a dishwasher leak. In these cases, the water may contain bacteria or other contaminants, but it is not as heavily contaminated as black water.

Once the area is dry, you'll need to clean and disinfect the affected area to prevent the growth of bacteria and other contaminants. This may involve using special cleaning agents and following recommended guidelines for cleaning and disinfection.

Category 3

Examples of sources of category 3 water damage include floodwater, sewage, and water from a backed-up drain. In these cases, the water is heavily contaminated and poses a serious health risk to those who come into contact with it.

If you suspect that you have category 3 water damage, it's important to take extreme caution to protect your safety. You should not attempt to clean up or repair the damage yourself, as it is likely that special equipment and expertise are required to safely address the problem.

It's important to identify the category of water damage in order to determine the appropriate course of action for repair and restoration. Category 1 and 2 water damage can usually be cleaned up and repaired relatively easily, while category 3 water damage may require professional cleanup and restoration services. Regardless of the type of water damage, it's important to address the problem as soon as possible to prevent further damage and to protect the health and safety of those in the affected area.

Wet Items Care After Water Damage

11/1/2022 (Permalink)

Wet Items Care After Water Damage

When you have a water loss in your Anaheim, CA home, you will want to know how to clean up and save items that have been damaged. The level of contamination a room receives will determine what precautions should be taken. If the water is contaminated with sewage, do not attempt to clean it yourself. Some items can be cleaned, others should be dried and cleaned, and some are just not worth saving from an insurance standpoint.

If your home has a water loss, you will want to know how to clean up and save items that have been damaged.

When a flood or other water damage occurs in your home, you may be left wondering how to clean up the mess and salvage damaged items. Here are some tips for how to clean up after a flood:

  • Remove all wet materials from the area as soon as possible. This includes rugs, carpets, clothes and more.
  • Use fans or dehumidifiers in the room being cleaned out to remove any remaining moisture from walls and furniture. This will prevent mold from growing on these surfaces.
  • Spray down or wipe down any hardwood floors with vinegar mixed with warm water until they are completely dry before walking on them again—this will prevent warping of wood flooring due to excess moisture in its fibers when wet (such as hardwood floors).

The level of contamination a room receives will determine what precautions should be taken.

If the water is only contaminated with dirt, you can clean it yourself. If the water was just sewage or sewage mixed with dirt, you should hire a professional like SERVPRO of Anaheim West.

If the water is contaminated with sewage, do not attempt to clean it yourself.

If you are not sure whether the water was contaminated with sewage, it is best to contact a company that specializes in water damage restoration and can make an assessment.

Some items can be cleaned, others should be dried and cleaned, and some are just not worth saving from an insurance standpoint.

You may have heard that you can save almost anything if it's been submerged in water. This isn't necessarily true, and it depends on the type of water damage.

  • Some items can be cleaned, others should be dried and cleaned, and some are just not worth saving from an insurance standpoint. If your item is damaged due to exposure to floodwater or sewage, it will likely need to be thrown away. In addition, any items that were exposed to contaminated ground or other debris should also be discarded.
  • Some items that haven't been damaged but have had contact with floodwater or sewage should still be thrown away as well because they've been exposed to mold spores (which could grow later). These include soft furnishings like pillows and cushions; books; shoes; clothing; curtains etc.,
  • Other items such as electronics can usually still function even after being exposed to water (if the electricity hasn't gone out), but if they do get wet at all then you'll want them dried out as soon as possible so they don't short-circuit! It's important not let these types of devices sit around because mold can start growing inside them very quickly if left untouched for too long.

Many water-damaged items can be salvaged if they are cleaned quickly before they begin to mold or mildew

If your items have not been damaged by water, they can be salvaged.

When an item has been damaged by water and is not salvageable, it should be thrown away.

Some items cannot be salvaged at all and need to be disposed of immediately after a flood or leak.

When there is a water loss, it is important to clean the items properly and quickly. If you don’t, they may become contaminated with bacteria or mold and mildew which can cause health problems for you and your family. It is also important to know that some items are not worth saving as they have been damaged beyond repair and/or have reached their expiration date.

Smoke damage in your building

10/24/2022 (Permalink)

Fire damage commercial At SERVPRO of Anaheim West, our technicians use specialized equipment and techniques to remove smoke and soot.

Smoke Damage In Your Building

Fire and smoke damage can happen to anyone. When a fire breaks out in your Anaheim, CA home or business, the professional restoration teams at SERVPRO of Anaheim West are ready to respond with our 24-hour emergency services. We have the training, equipment, and resources to handle any size fire or disaster. Our goal is to return damaged structures back to preloss condition as quickly as possible. However, not all fires are created equal. Smoke damage from burning wood and other materials can cause extensive damage even if just one object catches on fire - this includes a mattress that is left too close to the wall or an unattended candle that ignites another material.

Property damage caused by smoke and soot is not just limited to fires

Any high-temperature burning process can cause smoke and soot damage in your building. These include dryer vents, wood stoves, cooking appliances, and industrial processes such as refineries and lumber mills.

The types of property damage that occur due to smoke and soot are very similar to those caused by fire:

  • Debris from the building structure or interior furnishings may be released into the air during a fire but also during other types of combustion processes (like kitchen fires)
  • Soot deposits on surfaces like walls, ceilings, and floors can make them look dirty or discolored, obscuring their true appearance; this may have an adverse impact on the resale value of your property

Regardless of the type of fire or smoke damage, everyone has the same questions about how to fix it as well as deep concerns about how much it will cost them.

Here are a few questions you should keep in mind when dealing with your property insurance company:

  • What is the damage?
  • Does your policy cover smoke and soot removal? If not, then you may have to hire a professional to do this for you. 
  • How much will it cost? This can vary widely depending on contractor fees and equipment used, but expect to pay between $1-$10 per square foot ($100-$1,000+). 
  • What exactly is covered by my policy? Does it cover rebuilding costs after an accidental fire destroys my home? The answer is “maybe”; each policy varies greatly based on several factors including where your home was built (some areas have stricter building codes than others) how old the structure is (older homes tend not only to require more repairs but also possibly increased premiums due to their riskier nature), etcetera...

At SERVPRO of Anaheim West, our technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, floors, and contents. We work hard to restore your building back to its preloss condition quickly.

Smoke damage is the result of fire and/or smoke damage. Fire damages the contents of a building, including fabric, wood, and paper products. Smoke damage occurs when heat from a fire causes materials such as ceiling tiles and wallboard to swell or warp. This can cause them to buckle or crumble away from the ceiling joists or studs that support them. The resulting gaps allow smoke, soot, and water vapor to enter your home even through very small spaces.

Smoke can also deposit itself into cracks in drywall, walls, and floors creating an odor problem. When this happens it’s important that we get rid of it before it has time to settle into these areas making removal much more difficult later on down the road if not done right away!

Smoke and soot damages can be extensive even if the fire was small.

Even if the fire was small, smoke and soot can cause extensive damage to your building and its contents.

Smoke from a fire tends to travel along the ceiling, accumulating in voids such as attics, wall cavities, and dropped ceilings as well as within furniture, furnishings, and storage areas. In addition to leaving an unpleasant smell behind, it will also stain surfaces with a black deposit (soot). Soil from ash particles may also fall onto soft furnishings where it can build up unnoticed until you attempt to clean them - this is known as “creosote”.


Smoke and soot damages can be extensive even if the fire was small. At SERVPRO of Anaheim West, our technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, floors, and contents. We work hard to restore your building back to its preloss condition quickly. Call us today at 714-533-1989 for help with your smoke damage cleanup!

How FEMA Can Help After a Storm

8/28/2022 (Permalink)

How To Deal With Flooding Or The Devastation Of A Hurricane

A hurricane or storm can leave terrible damage to homes in Anaheim, CA, but there is help. The Federal Emergency Management Agency (FEMA) can help homeowners get back on their feet following storm damage. Below is an idea of what to expect in the event of a hurricane in your area.

• Registration

The first step in the process is to make sure you are registered with FEMA. The easiest way to register is to go online at www.DisasterAssistance.gov or to download the app. You can also call 800-621-3362 to get started over the phone or visit a Disaster Recovery Center in the event that you do not have internet access.

Be prepared with your Social Security number, address, income, insurance information and bank routing numbers, in addition to a detailed description of the damage to your home. Some homeowners have to submit a Small Business Administration loan application before their eligibility is determined. You’ll be given a nine-digit registration number to use for all future correspondence.

• Inspection

After registration is complete, the agency will contact you to set up a home inspection. They will assess any flood damage to the home during this time. The inspector should display his or her identification when he or she arrives. Homeowners or renters will be required to prove occupancy or ownership at this time, so be prepared with a payment receipt or rental agreement and government identification.

• Follow-Up

Following the inspection, registrants will receive notification about their applications via mail, email or text. Be sure to read everything because often times, people have to submit further documentation. If you aren’t sure what the letter means, you can contact the helpline at 800-621-3362.

No one wants to deal with flooding or the devastation of a hurricane, but fortunately, there is help. FEMA exists to help homeowners through this situation and get back to their normal lives as quickly as possible.

How To Prevent Mold Growth

8/23/2022 (Permalink)

Follow The Three Steps Below To Prevent Mold Damage

Mold growth in your Anaheim, CA, home may be a result of water damage, high humidity, or other issues. Following the three steps below can greatly reduce the likelihood of your home developing a severe mold problem.

1. Minimize Mold Spores 

A visible patch of mold results from mold spores attaching to a surface and multiplying. Therefore, decreasing the number of mold spores decreases the chance of visible mold developing. Air purifiers with HEPA filters can trap the spores in the air, and regular carpet cleaning can remove spores stuck in carpet fibers.

2. Control Moisture 

Because it is impossible to eliminate all mold spores from your home, it is important to make sure the spores do not encounter conditions conducive to mold growth, i.e., food, water, and warmth. Most homes are warm enough and have a variety of food sources to sustain fungi, so controlling the moisture level is key to preventing an infestation. Keep the indoor humidity lower than 50%.

It may be necessary to run a dehumidifier in bathrooms, basements, and other wet areas. Clean up spills and repair leaks promptly. If your home suffers water damage, dry up the water as quickly as possible. For severe cases, it may be necessary to hire a professional restoration company to ensure everything is fully dry and clean.

3. Perform Routine Inspections 

Mold prevention strategies are important, but it may not be possible to avert all growth. Fortunately, regularly checking for signs of mold damage ensures that the problem is caught before becoming disastrous. Check wet areas, hidden areas and anywhere that has had mold before. Keep an eye out for warping drywall, peeling wallpaper and other signs of deterioration as these can indicate mold is growing behind the walls.

Water damage and other mold-causing situations may be unavoidable. However, understanding the conditions necessary for mold growth and acting quickly when those conditions arise can help keep your home mold-free.

3 Things Homeowners Should Clean To Prevent a Lint Fire

8/11/2022 (Permalink)

Prevent a Lint Fire

Accumulated lint in the dryer vents of your home is a danger, especially if the vents have never been cleaned. A lint fire hazard can be overlooked by homeowners in Southwest Anaheim, CA because the lint is hidden.

To Avoid A Fire, You Can

  • Clean your dryer vents regularly
  • Remove lint from the dryer filter after each use
  • Have your dryer serviced routinely by a professional

A dryer that has stopped working effectively is a sign that you have a clogged dryer vent. To find and clean hidden lint, check these three areas.

1. Dryer Vents
The dryer vent allows lint to escape through a pipe that has its opening on the roof each time you use the dryer. Sometimes, the wall damper through which the lint is meant to escape is covered by a mesh screen. This blocks the exit for the lint, causing it to accumulate with each use of your dryer. The wall damper should be covered to keep rain from moistening the dryer vent. Ensure that the damper opens with each use for proper ventilation.

2. Behind the Dryer
Lint behind your dryer is another indicator for a clogged dryer vent. This lint can be neglected because of its location behind the dryer and out of sight. Check behind your dryer regularly and clean well to prevent a lint fire. If you notice lint accumulating behind your dryer, contact a professional cleaning service to clean the vents.

3. The Lint Filter
Each time the dryer is used, the lint filter accumulates thread particles. If it is not cleaned, it can cause a dryer fire. The lint filter and its housing should be cleaned with a brush at least once a month to prevent hidden lint from igniting within the dryer. It should be cleaned before and after each use of the dryer.

Dryer vents that have not been treated are a fire hazard. In case of a lint fire, you should know what companies provide fire damage restoration services in your area. Maintaining your dryer vent clean will protect you from property loss and fire damage restoration costs.

How To Use a Fire Extinguisher in a Commercial Fire

7/22/2022 (Permalink)

If your business in Anaheim, CA, has a fire, your normal inclination might be to immediately put it out. However, while a sense of panic is natural before you grab your fire extinguisher, you need to take a breath and really assess the situation.

If turning something off will immediately stop a fire and you can safely do that should be your first step. If the fire is spreading quickly, get everyone out of the building and call the fire department. But if the fire is small and poses no immediate risk, here's how to use a fire extinguisher effectively and safely.

Types of Fire Extinguishers

The 4 basic classes of fire extinguishers found in restaurants are:

  • Class A for materials such as wood, paper and cardboard
  • Class B for oils, petroleum and grease
  • Class C for electronics and electrical
  • Class K for a kitchen fire

The most common type found in businesses and homes is ABC, which covers most fires. However, many commercial kitchens are required to have a Class K fire extinguisher, so employees should know the difference.

The P.A.S.S. Method

Fortunately, handheld extinguishers are easy to use. P.A.S.S. stands for Pull, Aim, Squeeze and Sweep. However, before you use the device, always call the fire department first. If there's no time to call them, there's no time to try to fight the flames!

Grab the extinguisher and pull the pin off the top. It's usually secured with a light tamper-proof ring that should be easy to break with a fairly gentle tug for most people. Aim the extinguisher at the base of the flames and slowly squeeze the handle. Sweep the extinguisher back and forth until the fire is suppressed.

Once the flames are out, you'll need to call a smoke and fire damage restoration expert. Smoke will leave soot everywhere, which usually requires commercial cleaners to remove. Smoke damage can spread throughout a business in minutes.

Safety should always come first when considering using a fire extinguisher. However, if you have the time, you can save tens of thousands of dollars in damage if you're prepared.

Water Pipe Repair and Classifications

7/14/2022 (Permalink)

Technician cleaning up a drywall after a water loss Cleaning up drywall after a water loss in Southwest Anaheim, CA

A broken pipe at your Southwest Anaheim, CA, business can cause major damage. However, water pipe repair and water damage restoration can have your commercial building back to normal in no time. Luckily, water from pipes is generally not as dangerous as water from other sources. Knowing the three classifications of water can help keep you, your employees, and customers safe.

Water Classifications

Water is divided into three classifications, based on the presumed level of contamination:

  • Clean water (category 1) comes from broken pipes, rainwater, etc. This water is not contaminated and does not pose a threat.
  • Gray water (category 2) is slightly contaminated. This type of water comes from appliances, aquariums, bathwater, etc. The potential threat is determined by the type of contaminants in the water.
  • Black water (category 3) is highly contaminated. Category 3 water comes from sewage, flood waters and other dirty sources. This water should be treated with extreme caution, as it is assumed to be dangerous.

Additionally, water should not be allowed to sit for extended periods. After 24 hours, category 1 water degrades into category 2 water, and category 2 water degrades into category 3 water. Also, when clean water travels downward through a building, such as from a broken pipe on the second floor down to the first floor, it gathers contaminants from the building material and should be treated as category 2 water.

Safety Precautions

When doing water pipe repair or other work in a flooded area, there are several things to remember in order to stay safe:

Turn off the power in the area before beginning work if any electrical equipment has gotten wet. If you have to walk through standing water to do so, hire an electrician.
Do not turn on any water-damaged appliances until they have been cleared by an electrician.
Make sure to keep any cuts or sores you may have from coming into contact with category 1 or 2 water. Wear waterproof bandages, gloves or protective clothing to cover any wounds.

After the water pipe repair, you may need help with water damage restoration. A professional restoration company can help you get your business back to normal quickly and safely.

Storm Preparation: Steps To Take To Protect Your Home From Storm Damage

7/6/2022 (Permalink)

Storm Preparation: Steps To Take To Protect Your Home From Storm Damage

With storm season well under way, you need to take active measures to protect your home from flooding and storm damage, if you have not already done so. Depending on where you live, preparation measures may look slightly different. That said, there are certain measures that all homeowners across the country can take to reduce their risk of excessive damage and the need for costly repairs. Those include the following:

  • Clean out the gutters.
  • Trim trees and overhanging branches.
  • Install a sump pump.
  • Install storm shutters.
  • Invest in a generator.
  • Invest in flood damage insurance.
  • Prepare an emergency preparedness kit.

By doing each of the above, you can protect both your home and yourself in the event of a bad storm.

There Are Some Storms For Which You Just Cannot Prepare

By taking many of the above measures, such as cleaning out your gutters, trimming branches that overhang your home and installing storm shutters, you can keep the worst of wind, rain, snow and hail damage at bay. However, there are some types of damage, such as flooding, that you cannot fully protect against. Though sump pumps and other anti-flood measures help to an extent, they're not always 100 percent effective. If your home does flood, you want to act as soon as possible to prevent further damage. Some things you can do include the following:

  • Elevate any furniture in the affected area.
  • Turn off power to the affected area.
  • Remove any valuables from the affected area.
  • Take pictures of the damage and contact your insurance company.
  • Reach out to your Anaheim, CA, flood damage remediation team for immediate assistance.

A restoration team can help dry out your home, clean your household items and perform mold remediation, if necessary. It is important that you contact your flooding team ASAP, as the longer you wait to remediate the damage, the worse the secondary damage, such as mold and rot, will become.

Flood Safety Before, During and After the Flood

6/15/2022 (Permalink)

Flood Preparedness Prior to, During, and After the Flood

Flood safety is largely a matter of preparation and staying calm. If a storm surge or other weather event strikes Disneyland Park, CA, here's a quick rundown of useful safety tips to keep in mind.

What To Do Before the Flood

If you have the opportunity to be ready for rising water, use that to your advantage. Deploy any sandbags or other barriers you have.

At a minimum, keep a well-stocked emergency kit ready that includes the following:

  • Enough food and water for at least three days
  • Medicine for at least three days
  • Flashlights
  • First-aid kit
  • Blankets
  • Radio
  • Batteries
  • Pet food, toys, and medicine

Be advised that homeowners insurance doesn't include flood insurance, either. Knowing your flood risk in Disneyland Park, CA, and talking with your insurance agent are two simple ways to protect your home as well.

Flood Safety During the Event Itself
Move to the highest ground possible. If local government tells you to leave, leave.
If you're at home during a flood, stay inside and away from the water. The NWS reports that as few as 6 inches of water is enough to topple an adult. Inside the home, if the water in a room rises above the electrical outlets, stay out of that room.

It's important to remain up to date on what's happening, too. Use that radio in your emergency kit, as well as social media and local TV if you still have access.

Handling the Aftermath

Many of the same tips hold true after a flood: Most importantly, stay away from the water and keep yourself informed. Call a flood damage mitigation company to start the restoration process right away, and leave the handling of all soggy materials to the experts. Flood water is typically contaminated. Remember that flood waters can affect the structural elements of your home, too, so proceed with caution, especially if you've been away.

Flood safety is an area of knowledge most people hope they never have to call on. Being prepared, however, is one of your best defenses against Mother Nature.

The First 4 Things To Do After a Flood Strikes

6/10/2022 (Permalink)

The First Four Steps to Take After a Flood

Storm damage is likely a reality for your business in Southwest Anaheim, CA. When your workplace is struck by a flood, it’s important to have a plan for content cleaning. Nobody wants to think about damage and the potential for devastation, but thinking ahead could alleviate some of the destruction caused by water.

1. Remember That Employee Safety Is Key

It’s crucial to make sure your workplace is safe to enter following a storm. If any electrical boxes were impacted by water, you need to have an inspector make sure the building is free from danger. Also, be mindful that wet floors could cause workers to slip and fall.

2. Start Removing Excess Water

When it is safe to enter your business, start dealing with water by mopping it up. Inspect your things to see what can be restored. It’s much cheaper if you can do content cleaning on items rather than replacing them.

3. Deal With Wet Furniture and Accessories

After removing items from tables, start wiping the excess water away. Take cushions off couches and chairs; prop them up against a wall for faster drying. Remove photos or art from walls, and store them in a dry place.

4. Know What To Save and What To Discard

Certain items in your office may be able to be saved after being touched by storm waters. Non-porous materials like stainless steel are constructed to withstand water and have the best chance of survival. Porous objects like terry cloth towels may have to be discarded. These items allow water to pass through them freely and are more susceptible to damage.

Acting quickly following a storm gives you the best opportunity to save many of your office items. If you’re overwhelmed by the amount of work created by water damage, you could seek professional help for content cleaning. You’ll definitely need help if your business is ever impacted by black water. Find a company that provides storm damage restoration before a storm hits. That way, you’ll have a company to turn to if severe weather wreaks havoc on your office.

3 Reasons Not To Wait for an Adjuster After a Flood

6/1/2022 (Permalink)

3 Reasons Why You Shouldn't Wait for a Flood Adjuster

If your home has been damaged during a storm in Anaheim, CA, then it is important to make a flood insurance claim as soon as you can. During the claims process, an adjuster will need to inspect your home to determine how much damage was done.

You do not, however, need to leave your house in its present state while you wait for an adjuster. There are a few reasons why it is better to begin cleanup before the inspection.

1. Adjusters Are Probably Busy
If you have flood damage after a storm, many others in your area likely do as well. Adjusters will need to inspect several homes, and it might take a while to get to yours. Rather than allowing the damage to worsen, you can contact a professional restoration company to begin cleanup and repairs. You can take pictures before the work begins to show the extent of the damage to your insurance adjuster.

2. Mold Damage Occurs Quickly
Excessive moisture in any environment can contribute to mold growth. When given the right conditions, this fungus can grow very quickly. You could potentially have an infestation in as little as a day. If you wait to start repairs until after an adjuster looks at your home, you could end up with a large amount of damage.

3. Preparing Can Speed Up the Process
Making a flood insurance claim can be a lengthy process. You can make it go more quickly by preparing for the adjuster’s visit ahead of time. Take pictures, make note of damaged items and go over your insurance policy while you wait. Do what you can to minimize damage as well.

While you might think you need to wait for your flood insurance adjuster to begin work on your home, this is not the case. While you are waiting for the visit, you can begin mitigation and repairs. You can also start gathering information that the adjuster might need and familiarize yourself with the terms of your insurance policy.

Is Security Fencing Really Necessary?

5/24/2022 (Permalink)

Is It Really Necessary To Install Security Fencing?

When fire ravages your commercial building in Disneyland Park, CA, the last thing you need is additional stress. This is why installing a security fence around your property's perimeter is not only beneficial but vital to the salvation of your business. You should initiate basic mitigation strategies as soon as possible after the flames have been extinguished. 

A fence serves several purposes to protect the building, its contents, people, animals, and your company's future as you:

1. Comply With Insurance Requirements

Insurance policies typically require claimants to do whatever they can to prevent more damage. This can include putting up a temporary fence, tarping the roof or boarding up windows. These actions will assist in keeping things under control until the insurance adjuster and fire damage restoration experts arrive on the scene. 

2. Prevent Injury to Unauthorized People

Intruders may have no bad intentions when entering your damaged building; they may simply be motivated by curiosity. However, disaster areas are more unsafe than many people (especially children) realize. A security fence can help you avoid a disastrous situation and even a resulting liability lawsuit.

3. Decrease Additional Damage and Theft

Vacant buildings, particularly ones offering easy access, are often targets for trespassers. Some people see it as an opportunity to cause additional damage by painting graffiti, breaking windows or performing other types of vandalism. It is also a convenient moment for stealing property.

4. Block Animals

Wild animals are always looking for shelter or food, so they will take the liberty to explore a vacant building. A fence may not be able to keep all animals out (e.g., birds and bats), but it can keep out a lot of land-dwellers like raccoons and stray cats and dogs. 

No one wants to consider the possibility of a fire destroying their business. However, it's helpful to know beforehand about options like a security fence to protect what's left. Begin creating a fire plan today for a more secure tomorrow.

Top 3 Tips on How To Prepare for a Business Fire

5/18/2022 (Permalink)

Top 3 Business Fire Preparation Tips

A business fire can strike at any time, damaging your Anaheim, CA, establishment and everything you worked hard to create. The unpredictability of this potential disaster should inspire you to generate preventative measures and appropriate responses. Protect your staff and your property by practicing the following fire preparation tips. 

1. Create a Fire Safety Plan 

The most effective way to prevent an incident is by following a well-structured fire safety plan. The contents can vary depending on your operations, but it should include information such as possible fire hazards, proper procedures for handling each one and location of available safety equipment. Each employee should have a clear, contributing role. Ensure this safety plan is communicated orally, as well as written down, so new and veteran personnel can access it.

2. Maintain Emergency Exits in Case of a Business Fire

A fast and organized evacuation during a commercial building fire can keep people safe. The building's emergency exits help facilitate it as long as they are maintained. Provide enough signage on the emergency exit doors and the paths leading up to them so people can quickly identify them. The doors should also be sufficiently lit to draw attention and increase safe use. Finally, keep the doors unlocked and clear from any obstructions. 

3. Handle Dangerous Materials Properly 

If your business uses flammable liquids or combustible objects, you and your staff should handle them carefully. Each item might require a different set of instructions, but they should all be kept at a reasonable distance from heat sources or other hot environments. Train your employees on preventative tactics such as the correct storage of gas cylinders, immediate disposal of faulty electronics and regular trash removal from all rooms. 

No matter the size or nature of your establishment, there are many factors that can start and boost a business fire. Use preparation strategies to prevent or minimize fire damage and work with your insurance agency and a fire restoration company to resolve the aftermath. 

3 Tips for Fire Prevention

5/2/2022 (Permalink)

3 Fire Prevention Tips

Your Southwest Anaheim, CA, commercial property is likely a major investment and you want to do all you can to protect it. One incident that can cause thousands of dollars in damage to a property and its contents is a fire, which often causes structural issues and work shutdowns that may affect your profits and the livelihoods of your employees. Fortunately, learning a few fire prevention tips can reduce the risk and help you protect your business.

1. Avoid Clutter Buildup

One common cause of business fires is clutter near heat sources and electrical outlets. When items such as empty supply boxes, furniture or trash cans build up near appliances or machinery, the risk of fire increases. Keeping your building clean and free of clutter and allowing a few inches of space between walls and electrical items to reduce the risk of them overheating can prevent sudden fires.

2. Offer Business Fire Prevention Training

Teaching your employees a few simple fire prevention rules can allow everyone to become involved when it comes to spotting potential fire risks. Discuss safety procedures such as evacuation plans and what each department can do to prevent fires and offer prevention training for managers and your safety officers. When your employees understand what might cause fires in the building, they can all take steps to prevent them.

3. Call for Regular Building Inspections

Having your commercial building inspected at least once a year can help uncover issues that may cause a fire. A fire damage and restoration company can assist you with risk assessment reports and point out potential problems that may lead to a serious fire. Have your local fire company or building contractor inspect your company's electrical systems and wiring, as these types of fires are common in commercial buildings.

Practicing fire prevention in your Southwest Anaheim, CA, commercial building can involve your employees as well as professional inspectors. When everyone watches for possible fire risks, it can prevent damage costs and protect the people and property you value as a business owner.

How Can I Prevent a Lint Fire?

4/18/2022 (Permalink)

What Can I Do To Avoid A Lint Fire?

Lint fires are common occurrences in Southwest Anaheim, CA, and cause heavy fire damage leading to costly repairs. You can prevent a house fire by keeping flammable substances away from your home.

To prepare in case of a fire:

  • Have a fire plan in place
  • Keep a fire extinguisher easily accessible
  • Create a list of emergency contacts

Lint from dryers is often used in campsites to light the campfire because of how highly combustible it is. Here are some ways you can prevent a dryer fire.

Properly Clean Your Dryer

Experts recommend that you hire a professional to service your dryer at least once a year. You can also take steps throughout the year to clean around your dryer and prevent accumulating lint. Check behind the dryer to ensure no lint is hidden.

Clean the Lint Filter Housing

The dryer filter is the most obvious place where lint accumulates. Its housing can also become filled with lint if it is not cleaned regularly. When you lift the filter from its housing, you will often find the lint trapped under it. This buildup can easily start a lint fire inside of the dryer. It is best to use a small brush inside the housing to reveal any hidden lint and use a vacuum to remove it.

Notice the Signs

When your dryer begins to function abnormally, it can be an indication that your dryer vents are clogged. Knowing the signs of a malfunctioning appliance can prevent a dryer fire. If you notice that the dryer is no longer drying effectively or your clothes are coming out hotter than usual, contact a professional to clean your vents before purchasing a new one.

A lint fire is preventable in your home if you take the appropriate steps to maintain your dryer. If you have experienced a dryer fire, contact your local fire damage restoration service to help get your property back to normal.

A Quick Guide To Fixing Leaking Toilets

4/6/2022 (Permalink)

A Step-By-Step Guide To Repairing Leaking Toilets

If you experience a leaking toilet in your home, you can either fix the problem yourself or hire a plumber to handle the task for you. Whichever you choose, the matter needs to be rectified fast before sewage seeps out and ruins your floor, walls or cabinetry, thus requiring the rebuilding services of a water damage restoration expert. The following guide can help prevent this scenario from unfolding in your restroom.

Leaky Toilet Causes

A number of concerns are known triggers for bathroom leak disasters. Some of the most common include:

  • Worn out flappers
  • Loose base seals
  • Cracks in the tank or bowl
  • Rusty pipes

Those fearful of fixing a leaking toilet on their own must immediately seek professional assistance.

Leaky Toilet Fixes

If rusty pipes or a crack in the bowl or tank is not the cause of your leak, grab a wrench and use it to disconnect the shutoff valve from the supply tube. Drain the toilet before removing the caps that cover the closet bolts and taking off the hex nuts. Instead of grabbing your toilet by the tank, hold it firmly around the bowl as you carry it onto a sheet of cardboard or blanket you feel comfortable discarding.

Your following mission is to scrape off the old gasket from the closet flange. Once the screws securing it have been loosened, hook on the repair strap underneath. Next comes replacing the wax gasket, which has to be centered precisely on top of the flange.

Connect the water supply tube to the fill-valve shank located at the base of the tank. Compress the gasket by pressing down on the bowl. Repeat this action after replacing the bolts. With a hacksaw built for close-quarter usage, trim the bolts and then tighten them. After replacing the caps, you only need to reconnect the supply tube to the shutoff valve and then reopen it.

Whenever you discover a leaking toilet in Anaheim, CA, urgent attention becomes necessary. Hiring a plumber or closely following the preceding steps means you should have a properly functioning commode in no time.

4 Steps to Expect in a Storm Damage Restoration

4/1/2022 (Permalink)

Restoration machines are cleaning water damage in an office SERVPRO can respond immediately to your home or business after a severe storm. This room suffered from water damage.

Storm Damage Restoration In Four Steps

If your business in Anaheim, CA, experiences severe storm damage, there are a few things you may be able to expect in the restoration process. These steps include everything from a tear out of damage materials, to the removal of flood water. Here are four of the steps a chosen restoration expert may take.

1. Remove the Water

The first thing a professional restoration company may choose to do is remove any standing water or flooding the storm may have left behind. The quick removal of flood water is an important step to help prevent mold growth as well as any further water related damages. This process usually involves the use of dehumidifiers and water pumps.

2. Remove Damaged Materials

Another step many restoration experts employ, is to tear out and replace any materials that may be beyond repair. These may include soaked drywall or carpet, materials that may experience mold growth, or areas that may have experienced structural damage.

3. Dry the Flooded Area

To help prevent further water damage the restoration team will thoroughly dry the area before repairs can begin. This helps ensure that no water damage has been left behind which could otherwise lead to potential rot or mold growth. In many cases dehumidifiers may be used help keep moisture out of the air.

4. Begin Restoration

After these steps have been completed storm restoration efforts can begin. This process may include repairing of walls and flooring, mold prevention efforts, and working with the insurance company to figure out the cost of any replacement items covered under the policy.

In most cases the restoration team will remove the water, tear out any materials that are beyond repair, dry and decontaminate the affected area, and then began restoration efforts. Knowing that these are expected steps in the process, you can feel confident that that your business can be restored to pre-storm conditions.

3 Important Elements of an Office Fire Evacuation Plan

3/24/2022 (Permalink)

Three Important Elements Of A Fire Evacuation Plan For An Office

Do you have a fire escape plan in place for your Anaheim, CA commercial building? Preparing your employees for a worst-case scenario can help ensure everyone stays safe even during a fire. Keep these tips in mind as you create your own evacuation plan.

1. Chain of Command

Who is in charge during an emergency if you are not present? Establishing a chain of command ensures someone will take charge if a fire breaks out. You can also assign people with important tasks, such as the following:

  • Calling emergency responders.
  • Getting in touch with the fire restoration professionals.
  • Starting the evacuation procedures.
  • Handing out protective equipment.

When everyone knows their role during a fire, it is more likely the whole group will make it out safely.

2. Meeting Spot

Your entire staff may not make it out of the building at the same time. Because you need to know who is out to determine who may still be in the flames, you need to create a meeting spot outside of the building as part of your emergency escape plan. Make sure your spot is a safe distance from the commercial space. An ideal meeting spot would be easy for everyone to get to, well-lit and safe.

3. Evacuation Routes

The people who use your commercial building on a regular basis need to know how to leave it during a fire. You can achieve this goal by training your employees on a fire escape plan. You should also mark emergency exits with lights and signs that would be visible even during a fire. You can even post evacuation signs to make sure those unfamiliar with the building know where the nearest emergency exit is.

You can never know when or if your commercial building is going to be engulfed in flames. Creating a fire escape plan before an emergency can help ensure anyone inside the space is able to make it out safely.

3 Useful Tips for Flushing Your Water Heater

3/6/2022 (Permalink)

3 Proven Methods For Flushing A Water Heater

Keeping up with the maintenance of your Anaheim, CA, residence can seem like a nuisance. However, there are some quick and painless chores you should do around the house to prevent far more expensive repairs down the road. One of these chores is completing a water heater, which only requires a small number of tools and an even smaller amount of your time. Here are three useful steps to help you commit to flushing your heater, saving yourself stress and costly expenses in the future.

1. Shut off your heater and set up a necessary drainage area.

To start, it’s important that you begin by shutting off your heater, whether through extinguishing the pilot light on your gas heater or flipping the line on your circuit breaker for an electric heater. Following this, you should then connect a garden hose to your heater’s drain valve and direct the loose end towards an area that won’t be affected by any sediment buildup or warm water that’s about to be flushed out.

2. Drain your water heater thoroughly.

Once you’re ready to start the process, open the drain valve and let the water within the machine flow out. Next, turn your kitchen faucet to hot water to help guide the heater’s water out smoothly and effectively. Finally, you should continuously shut the water valve off and on, leaving a few minutes in between to thoroughly clean and drain the heater.

3. After completing the cleanse, firmly close the valves and turn the water supply back on.

Keep an eye on your kitchen faucet to determine when all of the air pockets have been pushed through and the flow of water is streamlined again. After the tank is full, you can return power or reignite the pilot light, turn off the kitchen faucet and the process is complete.

If you should come across any leaks or mishaps with your Anaheim, CA, home’s water heater, be sure to contact experienced water repair specialists to come to fix the issue before it becomes worse.

How the High Standards of Preferred Vendors Qualify Them To Handle Your Emergencies

3/3/2022 (Permalink)

Specialist is cleaning water damage in a business SERVPRO Franchise specialists are subject to 21 guidelines they must adhere to in order to give clients the best service possible.

How Preferred Vendors' High Standards Qualify Them To Handle Your Emergencies

If you have recently undergone a disaster like a flood or fire that left property damage in its wake, one of the first steps you take may be to contact your policy provider for help. An insurance agent from the company may refer you to a professional cleanup and restoration business in Anaheim, CA, from their preferred vendor program.

Those establishments that fall under the umbrella of trusted provider have close relationships with insurance firms and supply high-quality work at reasonable, economical prices. How do you know that you can place your confidence in them though? Well, besides the fact that they have been carefully vetted, preferred vendors like SERVPRO possess qualifications that put them among the cream of the crop in the restoration industry.

They Generally Have Intensive Performance Guidelines

Usually, such enterprises will set and follow strict guidelines to ensure their performance is up to snuff. These may encompass anything from employee background checks to insurance. SERVPRO Franchise specialists are subject to 21 guidelines they must adhere to in order to give clients the best service possible.

They Are Fast and Affordable

Preferred vendors establish the budget they must stay within ahead of time with your carrier and stick to it. This keeps costs from soaring to astronomical levels. They also complete their tasks in a speedy manner due to a few reasons:

Many, like SERVPRO, are open to receive requests 24 hours a day, allowing them to respond quickly.

All the background and preparatory details have been hashed out between the insurer and them, eliminating the need for long negotiations with an insurance agent.

There is often an existing drying time limit.

They employ experienced and trained individuals who know what they're doing when it comes to assessing the situation and finishing the job.

They Validate Through Industry Standards

Through the use of manuals and handbooks, teams can offer industry standard validation. This and the utilization of proper equipment lead to high caliber work.

When a force of nature wreaks havoc on your structure, your insurance agent may recommend operations from their preferred vendor list. These are proficient and thoroughly screened in advance.

The Claims Information Center: Helping Streamline the Insurance Process

2/18/2022 (Permalink)

Streamlining The Insurance Process With The Claims Information Center

While the insurance claim process in the Anaheim, CA, area is no cakewalk for homeowners, insurance agents don’t necessarily have it any easier. The job of an agent or an adjuster is to verify the information provided on a claim and to ensure that all information is reliable and accurate. Thankfully, a disaster restoration expert has created a solution for all your claim woes. SERVPRO has created a claims system that will likely reduce research and approval time.

1. What Is the CIC?

The CIC stands for the Claims Information Center, and it is a culmination of claims organized by type, cause and response times. Additionally, the system provides an insurance agent with insight into the performance of the company against other national performers.

2. How Is It Useful?

The CIC allows agents to research a similar insurance claim to the one they are working on and to track its progress. This tool essentially operates as both an encyclopedia and a project manager, allowing insurers both accuracy and dependability.

3. What Is ReportER?

ReportER is SERVPRO’s corporate database and is, through the Management Dashboard, essentially the access point to the CIC. This is the area where agents can research and check on any current projects. The database is routinely updated, providing insurers with accurate and timely information regarding their current outstanding claims.

It is true that the insurance claim process is no cakewalk, and that insurance agents take on the brunt of the work. However, the CIC system allows an agent to research and verify information in a more accurate and reliable way.

Through an innovative dashboard design, they are able to access information in the ReportER database and answer questions about project completion and corporate efficiency. Agents can now understand the whole picture by visiting one comprehensive and straightforward site. The Claims Information Center has truly streamlined the insurance process.

What You Need To Know About Business Interruption Insurance

2/2/2022 (Permalink)

Business Interruption Insurance: What You Should Know?

When there is bad weather in Anaheim, CA, it can sometimes affect your business for a while after the storm has passed. If your place of business suffers damage, you might not be able to operate as usual while you rebuild. If this happens, it can be helpful to have business interruption insurance. Here are a few questions you can ask to see if this type of insurance is something that would benefit you.

1. When Do You Need It?

There are situations when you might need to temporarily close your business, which can result in loss of income. Incidents such as a fire or big storms can cause damage to the building in which you do your business, and you will likely be unable to use this location while it is undergoing emergency restoration. You won’t always be able to prepare for these types of incidents and having insurance can help you with the financial losses you could suffer.

2. What Does It Cover?

While property insurance usually covers physical damages, it cannot help you with any income that might be lost while you rebuild your business. That is where interruption insurance comes in. With this type of insurance, you can expect to be compensated for expenses such as rent and moving costs incurred by temporarily relocating your business, operating expenses and profits that you would have earned if you were able to operate as usual.

3. What Is Not Covered?

This type of insurance can be helpful, but it does have some limits. There are a few things that it won’t cover. These include closures caused by power outages, utilities and unaccounted income. You will also be unqualified for coverage if you have only a partially closed operation where access is limited, but you are still able to conduct business.

When you are considering the type of insurance you need, you probably won’t think twice about getting property insurance, but don’t forget about what happens after the property has been damaged. Business interruption insurance can help keep your company from suffering financially while you rebuild.

Prevent a Lint Fire With These 4 Tips

2/1/2022 (Permalink)

These 4 Tips Can Help You Avoid a Lint Fire

Everyone knows that you’re supposed to clean out the dryer lint every time you start a new load, but this task can be easily forgotten. While you may already be aware that cleaning out lint helps to dry your clothes faster and preserve your dryer, letting dryer lint build up can lead to a dangerous home fire. Prevent a lint fire in Anaheim, CA, by following these four tips!

1. Wipe Off the Lint Screen After Every Load

The simplest step to prevent a dryer fire is to remove the lint screen from the dryer and wipe it off every time you take out a load. Extremely flammable lint paired with a dryer that gets extremely hot makes for a dangerous combination!

2. Wash the Lint Screen

Your lint screen can get clogged and dirtied over time due to the products used to clean and freshen your clothes. Every few weeks, use hot water, dishwashing soap, and a soft brush to remove gunk from the screen.

3. Occasionally Deep Clean Dryer Vents

Your lint screen isn’t the only place that lint gathers. The exhaust hose on your dryer and wall vent connected to your dryer collect lint over time which can easily lead to a lint fire if not cleaned periodically. This process will require removing the exhaust hose from your dryer and getting ahold of a special vent cleaning kit.

4. Clean Inside Your Dryer

The last place you want lint to build up is inside the interior of your dryer. At least twice a year, unscrew the back panel on your dryer and vacuum out any lint you find. A microfiber cloth is useful for wiping off metal bits. Avoid needing to call in fire damage specialists by performing this step and clearing away lint blockages before they occur.

It is important to remember that flammable lint and hot dryers don’t mix well! Prevent a lint fire in your home by keeping these four tips in mind.

5 Steps for Avoiding Mold and Sewage Contamination After Flooding

1/13/2022 (Permalink)

Restoration machines are cleaning a house after a flood After a flood, you need to move quickly to clean up your home and prevent mold growth.

After A Flood, Here Are 5 Steps To Avoid Mold And Sewage Contamination.

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Anaheim, CA, property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated.

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

  • Shut off the electricity to the flooded spaces.
  • Do not operate electrical equipment in flooded areas.
  • Use protection for your eyes, mouth, and hands.
  • Assess the type of flood water in the home.
  • Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company.

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals.

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals.

Apartment Fires: Responsibility Versus Ownership

1/1/2022 (Permalink)

Responsibility VS. Ownership In Apartment Fires

An apartment fire can create many victims, leaving not only property owners but tenants scavenging for salvageable items and wondering how they are going to rectify the situation. Fire damage for residential owners is straightforward, but when it comes to investment properties and renters, it can get confusing. Who is responsible for what?

1. Structure

The property owner is likely responsible for the structure, meaning that tenants do not need to worry about rebuilding their dwellings. Unfortunately, restoration work can take a while which means that renters are responsible for finding another place to live.

2. Electrical and Plumbing

An apartment fire can cause significant damage to the electrical and plumbing systems, which again is the responsibility of the owner and not the tenants. As the owner of the property, both the structure and the habitability of that structure are your responsibility. However, this may be challenged if it is found that the fire was intentional or due to renter negligence.

3. Personal Property

The property owner is not responsible for a tenant’s personal belongings. Most renters will have or should have renter’s insurance which should cover personal property loss. These policies will either cover the cost to replace the items or the true value of the items.

4. Restoration

Again, as the property is the responsibility of the owner, the restoration expense is also their responsibility. Their insurance policy should cover the cost to hire a disaster restoration specialist in the Anaheim, CA, area. However, this does depend on whether the fire was caused by accident, neglect or criminal intent.

While it is often difficult to understand who should pay for what after an apartment fire, it primarily comes down to ownership; the property owner or landlord is responsible for the building, and the renter is responsible for their personal property. However, all of this depends on the cause of the fire and whether it is deemed criminal or accidental.

What To Do When a Pipe Breaks in Your Home

1/1/2022 (Permalink)

What To Do If A Pipe In Your House Bursts

When a pipe breaks leading to a flood in your Southwest Anaheim, CA, home you may wonder what the best course of action is. Fortunately, there are a few steps many experts recommend that you can follow. Here are a few things you can take do to get any flooding cleaning up and your home restored.

1. Start Clean Up As Soon As Possible

As soon as you find flooding or water damage it’s best to start the cleanup process as soon as you can. A water damage restoration service can help with this process. Water should be removed completely and the area fully dried. If the damage was from grey or back water then the area will need to be sanitized as well. Once the area is dry then damage assessment can begin.

2. Assess the Damage

After the flood water is removed and the area dried, it will be easier to properly assess the damage. Depending on the type and duration of the flooding, you may want to test the area for mold growth. It’s also important to look for areas where the water could have caused structural damage, and wall as any place it could have seeped into. If you have questions a professional can help.

3. Begin the Restoration Process

Once you know what parts of the damaged area can be repaired and which need to be replaced, the restoration process can begin. In many cases insurance coverage will include the cost of repairs, so long as the water damage resulted from nature, or a sudden accident. Typically, water damage from neglect will not be covered.

When dealing with a flood in your home it’s important to get the water cleaned up as quickly as possible. Remember, a professional can help fix broken pipe issues if needed, and a restoration service can take care of repairs. If dealt with quickly you can help save your home from further water damage.


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