Recent Why SERVPRO Posts

Roof Leaks Can Cause Mold

1/9/2023 (Permalink)

Damaged roof A small leak can cause damage inside your Anaheim, CA home.

Roof Leaks Can Cause Mold

The best way to keep your Anaheim, CA home safe from water damage is by preventing leaks before they happen. If you’re in need of a new roof or have a leak that needs to be addressed, give us a call!

Mold can Grow From Water Leaks

Mold can be a problem for any homeowner. If you let water enter your home, mold may grow on the surfaces it lands on. Mold growth can cause damage to the structure of your home and make it difficult for you and your family to live. But if you fix roof leaks, you'll prevent this from happening in the first place!

The cost of repairing water damage is expensive, but fixing a leaky roof is one of the best ways to avoid having to deal with these problems later down the road.

Can you Prevent Mold From Growing?

Mold can be prevented by keeping the area dry, cleaning up water that leaks in, ventilating the area, and removing any mold that is growing.

If you Have a Leaking Roof Call Someone Right Away

If you have a leaking roof, don’t wait to get it fixed. Your home is already at risk for mold growth, so don’t add to that risk by letting the leak go unaddressed for weeks or months on end. If your roof has started leaking, call a roofing contractor right away and get the issue taken care of as soon as possible.

In addition to calling someone right away if your roof starts leaking, make sure that you keep up with regular maintenance of your roofing system. This includes checking for leaks regularly—especially after heavy rainfalls—and replacing damaged shingles or tiles when necessary. Also check with local building codes regarding inspections of roofs; some areas require these inspections every few years while others may only require them every 10 years or more seldomly (depending upon where you live).

Water Damage can Cause Even More Damage

When you have a roof leak, the most obvious effect is water damage. Water can seep into your walls and through your ceiling, causing mold growth and wood rot. It can also cause electrical problems in some cases.

Mold is a common problem in homes, and most mold growth is caused by water damage. But if you have a roof leak, it could mean more than just the regular concerns of mold growth. In some cases, that leak can lead to structural damage or even become a fire hazard!

When water damage occurs and the wood beneath your home begins to rot from moisture exposure, it's called "dry rot." If this happens in an area where there's already mold growth (because of leaking pipes or another source), then you're likely going to have some serious problems on your hands. If left untreated for too long, dry rot can cause significant structural issues with your home—not only because of the rotting wood but also because it'll get into other areas like insulation or electrical wiring that doesn't need any additional damage done to them.

Address Leaks as Early as Possible

If you find a roof leak, it's important to fix it as soon as possible. If you don't, the leak will get worse and cause more damage. For example, if your attic floor is wet because of a leaky roof, mold will grow on that wet surface. 

Mold can also grow in walls that are next to the damp part of a ceiling or wall where water has been leaking through cracks in the plaster or drywall over time. 

Call the Professionals 

If you've noticed any of the signs listed above, it's important to take action quickly. Although there are DIY ways to fix a leaky roof, if you want results that last and don't cause further damage to your home or possessions, then it's best to contact a professional roofing company as soon as possible.

When hiring a roofing company, look for:

  • Licensed professionals who have insurance and proper certifications in order to protect yourself from liability issues later down the line.
  • A business with hundreds or thousands of satisfied customers because they do good work and keep their word.

Although it can be difficult to do so, try to stay calm when you discover a leak in your roof. Getting angry or upset will only worsen the situation and make you more likely to make mistakes that could lead to further problems down the road. If possible, call a professional immediately who will inspect your Anaheim, CA home for damage and provide repair services if necessary.

How To Prevent Mold Growth

8/23/2022 (Permalink)

Mold spores Mold spores are tiny seeds used to reproduce.

Follow The Three Steps Below To Prevent Mold Damage

Mold growth in your Anaheim, CA, home may be a result of water damage, high humidity, or other issues. Following the three steps below can greatly reduce the likelihood of your home developing a severe mold problem.

1. Minimize Mold Spores 

A visible patch of mold results from mold spores attaching to a surface and multiplying. Therefore, decreasing the number of mold spores decreases the chance of visible mold developing. Air purifiers with HEPA filters can trap the spores in the air, and regular carpet cleaning can remove spores stuck in carpet fibers.

2. Control Moisture 

Because it is impossible to eliminate all mold spores from your home, it is important to make sure the spores do not encounter conditions conducive to mold growth, i.e., food, water, and warmth. Most homes are warm enough and have a variety of food sources to sustain fungi, so controlling the moisture level is key to preventing an infestation. Keep the indoor humidity lower than 50%.

It may be necessary to run a dehumidifier in bathrooms, basements, and other wet areas. Clean up spills and repair leaks promptly. If your home suffers water damage, dry up the water as quickly as possible. For severe cases, it may be necessary to hire a professional restoration company to ensure everything is fully dry and clean.

3. Perform Routine Inspections 

Mold prevention strategies are important, but it may not be possible to avert all growth. Fortunately, regularly checking for signs of mold damage ensures that the problem is caught before becoming disastrous. Check wet areas, hidden areas and anywhere that has had mold before. Keep an eye out for warping drywall, peeling wallpaper and other signs of deterioration as these can indicate mold is growing behind the walls.

Water damage and other mold-causing situations may be unavoidable. However, understanding the conditions necessary for mold growth and acting quickly when those conditions arise can help keep your home mold-free.

Storm Preparation: Steps To Take To Protect Your Home From Storm Damage

7/6/2022 (Permalink)

Home Generator Invest in a generator in your Anaheim, CA home
Storm Preparation: Steps To Take To Protect Your Home From Storm Damage

With storm season well under way, you need to take active measures to protect your home from flooding and storm damage, if you have not already done so. Depending on where you live, preparation measures may look slightly different. That said, there are certain measures that all homeowners across the country can take to reduce their risk of excessive damage and the need for costly repairs. Those include the following:

  • Clean out the gutters.
  • Trim trees and overhanging branches.
  • Install a sump pump.
  • Install storm shutters.
  • Invest in a generator.
  • Invest in flood damage insurance.
  • Prepare an emergency preparedness kit.

By doing each of the above, you can protect both your home and yourself in the event of a bad storm.

There Are Some Storms For Which You Just Cannot Prepare

By taking many of the above measures, such as cleaning out your gutters, trimming branches that overhang your home and installing storm shutters, you can keep the worst of wind, rain, snow and hail damage at bay. However, there are some types of damage, such as flooding, that you cannot fully protect against. Though sump pumps and other anti-flood measures help to an extent, they're not always 100 percent effective. If your home does flood, you want to act as soon as possible to prevent further damage. Some things you can do include the following:

  • Elevate any furniture in the affected area.
  • Turn off power to the affected area.
  • Remove any valuables from the affected area.
  • Take pictures of the damage and contact your insurance company.
  • Reach out to your Anaheim, CA, flood damage remediation team for immediate assistance.

A restoration team can help dry out your home, clean your household items and perform mold remediation, if necessary. It is important that you contact your flooding team ASAP, as the longer you wait to remediate the damage, the worse the secondary damage, such as mold and rot, will become.

How the High Standards of Preferred Vendors Qualify Them To Handle Your Emergencies

3/3/2022 (Permalink)

Specialist is cleaning water damage in a business SERVPRO Franchise specialists are subject to 21 guidelines they must adhere to in order to give clients the best service possible.

How Preferred Vendors' High Standards Qualify Them To Handle Your Emergencies

If you have recently undergone a disaster like a flood or fire that left property damage in its wake, one of the first steps you take may be to contact your policy provider for help. An insurance agent from the company may refer you to a professional cleanup and restoration business in Anaheim, CA, from their preferred vendor program.

Those establishments that fall under the umbrella of trusted provider have close relationships with insurance firms and supply high-quality work at reasonable, economical prices. How do you know that you can place your confidence in them though? Well, besides the fact that they have been carefully vetted, preferred vendors like SERVPRO possess qualifications that put them among the cream of the crop in the restoration industry.

They Generally Have Intensive Performance Guidelines

Usually, such enterprises will set and follow strict guidelines to ensure their performance is up to snuff. These may encompass anything from employee background checks to insurance. SERVPRO Franchise specialists are subject to 21 guidelines they must adhere to in order to give clients the best service possible.

They Are Fast and Affordable

Preferred vendors establish the budget they must stay within ahead of time with your carrier and stick to it. This keeps costs from soaring to astronomical levels. They also complete their tasks in a speedy manner due to a few reasons:

Many, like SERVPRO, are open to receive requests 24 hours a day, allowing them to respond quickly.

All the background and preparatory details have been hashed out between the insurer and them, eliminating the need for long negotiations with an insurance agent.

There is often an existing drying time limit.

They employ experienced and trained individuals who know what they're doing when it comes to assessing the situation and finishing the job.

They Validate Through Industry Standards

Through the use of manuals and handbooks, teams can offer industry standard validation. This and the utilization of proper equipment lead to high caliber work.

When a force of nature wreaks havoc on your structure, your insurance agent may recommend operations from their preferred vendor list. These are proficient and thoroughly screened in advance.

The Claims Information Center: Helping Streamline the Insurance Process

2/18/2022 (Permalink)

Blue ballpoint pen, two antique brass keys and a home insurance claim from on a plywood clipboard. SERVPRO has created a claims system that will likely reduce research and approval time.

Streamlining The Insurance Process With The Claims Information Center

While the insurance claim process in the Anaheim, CA, area is no cakewalk for homeowners, insurance agents don’t necessarily have it any easier. The job of an agent or an adjuster is to verify the information provided on a claim and to ensure that all information is reliable and accurate. Thankfully, a disaster restoration expert has created a solution for all your claim woes. SERVPRO has created a claims system that will likely reduce research and approval time.

1. What Is the CIC?

The CIC stands for the Claims Information Center, and it is a culmination of claims organized by type, cause and response times. Additionally, the system provides an insurance agent with insight into the performance of the company against other national performers.

2. How Is It Useful?

The CIC allows agents to research a similar insurance claim to the one they are working on and to track its progress. This tool essentially operates as both an encyclopedia and a project manager, allowing insurers both accuracy and dependability.

3. What Is ReportER?

ReportER is SERVPRO’s corporate database and is, through the Management Dashboard, essentially the access point to the CIC. This is the area where agents can research and check on any current projects. The database is routinely updated, providing insurers with accurate and timely information regarding their current outstanding claims.

It is true that the insurance claim process is no cakewalk, and that insurance agents take on the brunt of the work. However, the CIC system allows an agent to research and verify information in a more accurate and reliable way.

Through an innovative dashboard design, they are able to access information in the ReportER database and answer questions about project completion and corporate efficiency. Agents can now understand the whole picture by visiting one comprehensive and straightforward site. The Claims Information Center has truly streamlined the insurance process.

Will Renters Insurance Cover Fire Damage?

11/23/2021 (Permalink)

A Home suffered from Fire Damage The best renters insurance policies will cover fire restoration or replacement costs.

Will Fire Damage Be Covered by Renters Insurance?

Renters insurance can cover several expenses associated with a fire in a rented apartment or house. Most policies provide at least some property, liability and loss of use coverage. The amount of coverage may vary. Learn more about what this type of insurance may cover before reviewing the terms of your policy.

Renter's Property

A renter's policy should cover any losses a renter suffers due to a fire. This coverage is limited to the contents inside of an apartment or home and does not extend to the building materials or structure. There are several factors to consider:

  • Does the policy cover replacement cost?
  • Does the policy cover actual cash value?
  • What are the limits?

The best renters insurance policies will cover fire restoration or replacement costs. The actual cash value of electronics or furniture may not be sufficient to restore or replace damaged items.


Most policies also include a limited amount of liability coverage. This coverage may extend to:

  • Negligence resulting in an accidental fire
  • Injuries to third parties
  • Third-party property damage

In addition to these types of liability coverage, some coverage for medical payments to others may also be available. This is usually a small amount of no-fault coverage.

Loss of Use

Most policies also provide coverage for loss of use. This coverage will kick in if a rental property is uninhabitable, and may be used to offset:

  • Additional living expenses
  • Temporary relocation costs
  • Other necessities

Be sure to review the terms of a renters insurance policy to determine how much coverage will be available in each of these areas. The property owner will need to assess damage and arrange for fire damage mitigation and restoration. If a fire breaks out in a rental property in Anaheim, CA, contact the fire department as soon as possible and notify both the property owner and your insurance provider.

What Does Fire Cleanup Involve?

11/3/2021 (Permalink)

Home suffered from Fire Damage This home suffered from a fire loss, but SERVPRO responded immediately to clean the damage and restore the home back to pre-fire conditions.

What Is Involved In Fire Cleanup?

Fire cleanup starts with a thorough inspection and continues through mitigation and restoration phases. Depending on the extent of a fire, eliminating soot and smoke damage may take a long time. It is important to start the cleaning and restoration process as soon as possible after a fire to limit the extent of damage to a residence located in Anaheim, CA.

Inspection and Protection

A fire damage restoration company should inspect the extent of fire damage. These experts can provide several services such as

• Helping a homeowner obtain documentation to file a fire insurance claim
• Boarding up broken windows or covering roof holes with tarp
• Putting up security fencing to prevent unauthorized access to the residence

It is important to limit exposure and access to keep out debris and keep soot from getting ground into flooring material.

Removal of Contents

Contents exposed to fire or smoke damage will need to be cleaned or replaced. A cleanup service may provide

• Off-site smoke cleaning
• Soot damage restoration
• Storage options

It is a good idea to keep contents away from the site of a fire until the restoration process is complete.


The cleaning process may start with the removal of any standing water resulting from fire suppression efforts. A cleanup service will then work to remove smoke and soot from porous and nonporous materials and surfaces using specialized methods.


The restoration phase may involve purifying the air with one of the following methods:

  • Air scrubber
  • Air duct cleaning and filter replacement
  • Hydroxyl or ozone machine
  • Thermal fogging
  • Vapor modification

Portions of a residence may need to be rebuilt depending on the extent of the fire damage. Reintroduce or replace contents only after restoration is complete.

Residential fire cleanup can be a very extensive process. For the best results, rely on experienced fire and smoke damage restoration specialists based in Anaheim, CA.

What Is Black Mold

10/1/2021 (Permalink)

A professional in coveralls processes the walls full of black mold. If you find mold growing in your home, you can call SERVPRO.

What Exactly Is Black Mold?

With so many articles about toxic black mold in the news, you may be wondering exactly what it is and if you should be worried about it. You may even be in a panic because you’ve found mold growing in your home. The good news is that the mold in your home is probably not the type of mold that’s toxic. The bad news is that if you have any type of mold growth in your home, you may want to call a mold remediation specialist in Anaheim, CA, to begin cleanup. Whether it’s a species toxic to human health or not, mold can do extensive damage to your house.

The Low Down on Mold

Mold is a type of fungus, which means it’s a distant cousin to yeast and mushrooms. There are over 100,000 species of mold, and many of them are black. Of course, not all of these are likely to grow in your home. However, of the four most common types of mold to be found inside your house, half of them (species of Alternaria and Cladosporium) are likely to be black. The highly toxic species of black mold, Stachybotrys chartarum, isn’t rare, but it is less common than other household molds.

Why It Thrives

Stachybotrys chartarum, like all mold, thrives in places that are damp. Mold spores are found everywhere, so if you have areas in your home that are consistently moist, spores can land there and grow into a visible colony. This can be a damp corner of a poorly ventilated bathroom, the wall below a leaky window or a basement where groundwater is seeping through the concrete. To keep your home free of mold, follow the following tips to prevent excess moisture.

• Repair leaks
• Do regular maintenance on plumbing
• Keep indoor humidity below 50%
• Ventilate rooms

What To Do If You Have Mold

If you find mold growing in your home, don’t attempt to clean it up yourself. If it is Stachybotrys chartarum a mold removal service in Anaheim, CA, can ensure that the cleanup is done quickly and efficiently while keeping your family safe.

How To Contain Mold During Remediation

9/6/2021 (Permalink)

Mold growth on wall in bathroom. Mold spores are everywhere, so it's not as easy to contain mold as it might initially seem to be.

Mold growth in your home is not something you want to ignore. Mold contamination can easily spread throughout your home in Anaheim if it is not properly contained. One of the first things mold remediation professionals will do when they come to take care of your mold problem is set up barriers that prevent the mold from spreading. By creating physical barriers and blocking airflow to other parts of the house, experts can fix the problem without causing it to manifest elsewhere.

Plastic Sheeting

The use of polyethylene sheeting to contain mold can be very effective if set up properly. In order for plastic sheets to prevent the spread of mold, several factors must be accounted for:

• Entryway into the area that does not allow mold spores to escape
• Effective sealing between gaps in sheets
• Blocked air vents to prevent spores from leaving the area

Plastic barriers around smaller areas can simply be a single layer of the sheeting. If the mold contamination area is over 100 square feet, however, experts may have to bring in a containment chamber.

HVAC System

If the mold problem entered your home as a result of secondary water damage after a flood, it may seem counterintuitive to turn off airflow that would allow your home to dry out more quickly. A mold problem, however, trumps a humidity problem. Until the mold is gone, increased airflow only means the increased spread of mold spores. It is best to turn off your HVAC system until the experts have gotten the mold problem under control. Then you can worry about the water damage.

Mold spores are everywhere, so it's not as easy to contain mold as it might initially seem to be. If experts can seal off the area affected by mold contamination and slow the flow of air that may transport mold from one place to another, the problem is easier to fix.

3 Steps for Finding Out if You Have Mold in Your Home

6/15/2021 (Permalink)

Worker preparing living room for mold containment Calling in mold cleanup and removal specialist is sometimes the best course of action.

Signs Of Mold Growth

Has your home in Anaheim, CA, shown signs of mold lately? There are a few steps to take to find any pesky mold growth.

1. Observe
The easiest way to determine if you have mold in your home is to look for it. If you see that your drywall is warped, peeled, or cracked anywhere, that is a big sign of possible spore growth. This is especially true if there are any water stains visible.
If you've had water leaks, start by checking these areas first. As an indoor environmental specialist can tell you, mold loves to grow in dark, moist areas. Anywhere that doesn't get a lot of light is a perfect place for mold to grow.

2. Self-test
Self-testing is one way to identify any mold spores in the air. Not only do most tests detect these spores, but some are able to identify what specific mold is growing. These tests are designed for areas like your basement or other dark, damp areas. They also look where your eyes can't see.
Conducting a mold test is quite simple. Usually, you are provided with a Petri-like dish. Setting this out for 24-48 hours in the open air encourages mold spores to settle and grow on it. There are spores in the air all around, but mold only grows in the dish in this short time if you have an unusually high concentration of spores nearby. If you have more questions about mold, there's always the option to call in an indoor environmental specialist.

3. Call in a Professional
Sometimes, mold is hidden behind walls or in ceilings where you can't see it. In some cases, the concentrations aren't right for a test to find it, either. Calling in a mold cleanup and removal specialist is sometimes the best course of action. These professionals have special equipment to help detect even the most hidden of growths.
With some knowledge and the expertise of an indoor environmental specialist, mold doesn't stand a chance.

What To Know About IICRC Classes

2/23/2021 (Permalink)

Group of people receiving training, IICRC logo. You can trust the technicians highly qualified.

The Institute of Inspection, Cleaning and Restoration Certification, also known as the IICRC, is responsible for establishing the standards and certification courses that disaster remediation professionals adhere to. When technicians have a cleaning, inspection, restoration, or mitigation certificate from this organization, they are recognized as having endured rigorous training, examinations, and experience. These professionals are available everywhere, even to help with your business in Anaheim, CA. Here is some basic information about the classes these professionals attend.

Why Take These Classes?

IICRC certification classes offer a variety of benefits. These include:

  • Hands-on experience
  • Customized training
  • Thorough information
  • Relevant techniques

What Are the Popular Classes?
Although the IICRC offers many different classes, there are a few that are particularly popular. These include water restoration, microbial remediation, fire and smoke restoration, structural drying, and carpet cleaning classes.

How Do You Become Certified?
To become a certified technician, individuals must take an endorsed course. At the end of the class, they must pass a comprehensive examination.

How Do You Maintain Your Certification?
To maintain their certifications, technicians must take more courses for continuing education credits. Inspectors are required to earn a certain number of credits every two years. Technicians are required to earn a certain number of continuing education credits every four years. Master technicians must earn these credits every two years to maintain their status.

Why Should You Be Certified?
Getting one of these certifications proves to customers and peers that a technician and the company they work for have a thorough understanding of the industry's most advanced practices. This means they have the tools and experience needed to provide clients with the highest quality restoration work available.
Certifications offered by this organization show that a technician is properly trained and capable of performing remediation work. To become certified, individuals are expected to take specific classes and continue working to maintain their designation.

How Long Does It Take Mold To Grow?

12/22/2020 (Permalink)

worker with protective gear, moisture meter on a drywall, drywall has been removed Commercial mold damage in Southwest Anaheim, CA

If your commercial building in Southwest Anaheim, CA, has experienced some kind of water damage such as a flood or plumbing issue, one of your main concerns may be the growth of mold. It's important to know how long it takes mold to grow and what preventative measures to take to avoid lasting issues. Use this information to aid you in your mold remediation process after a flood or plumbing problem.

What Is Mold?

Mold is a fungus that grows in places with a lot of moisture, such as a building that has had a water leak or high humidity. There are many events that may trigger mold growth, such as:

  • Leaking roofs
  • Improper ventilation
  • Plumbing issues
  • Flooding from storms or rain
  • Sitting spills or puddles

How Long Does It Take Mold To Grow?
With enough moisture to survive, mold can grow within 24 to 48 hours. In your commercial building, any type of water damage may lead to mold, so it's important to take mitigation steps as soon as possible. These mitigation steps may include calling a restoration company, cleaning up any excess water, and starting to dry what you can. It's important to dry any building materials or furniture, as these places may be especially prone to mold if left damp.

What Prevention Methods To Take
Within the first 24 hours and beyond, mold prevention is imperative. After calling restoration specialists and limiting damages, your work may not be complete. On the second day, the mitigation company may need to take more preventative measures, such as pumping outstanding water, cleaning and disinfecting any affected areas, and taking care of damaged building materials. A mitigation company may also begin to dry out the area, as it must be completely dried before any restoration processes can begin.
Following any type of water damage, your commercial building in Southwest Anaheim, CA, should take preventative measures to prevent mold and mitigate damages.

Top 5 Hidden Places to Find Mold

10/8/2020 (Permalink)

Moldy drywall Moldy drywall

Protect Your Home From Hidden Mold

Mold is a pesky invader that can appear almost anywhere in your home. Checking each and every hidden corner in your home is vital when it comes to performing a thorough mold inspection; you can't just gloss over the primary spots and assume you're safe. Consider adding the following hidden spots to your next mold inspection in order to protect your home in Anaheim, CA.

1. Washing Machine
Many homeowners naturally assume that their washing machines are self-cleaning, and thus forget to check them for mold. Neglecting to properly air out and dry the excess moisture after each wash cycle only serves to attract unwanted mold.

2. House Plants
Overwatering your house plants is a great way to invite mold into your home. Prevent unwanted mold by only watering your plants at the base (not from the top) and proportioning out an appropriate amount of water.

3. Window Sills
It's likely to find mold on wood, such as your wooden window sills. This is especially likely after large amounts of rain, or if your indoor humidity levels are too high. Check for excessive condensation on your window panes that can lead to unwanted mold.

4. Walls and Wallpaper
Moldy drywall can be harder to spot, so you need to make sure you're keeping an eye out for other types of signs. Peeling, browning or otherwise aging wallpaper is a good indication that mold is growing underneath the wallpaper. Also, check for a musty odor.

5. Refrigerator and its Contents
Any food spills that go uncleaned just serve to invite mold. You also need to make sure you regularly clear out any food items that have gone bad or are otherwise spoiled.
Mold can appear anywhere moisture is present, so it's vital that you take the time to search each hidden corner in your house during every mold inspection. Contact mold remediation experts as soon as you can if you do discover mold growth in your home.

The Basics of Insurance for Mold Damage

9/13/2020 (Permalink)

worker with moisture meter on dry wall Mold damage in Anaheim, CA

The Basics of Insurance for Mold Damage

If your business property is beset with a mold infestation, you will want to check with your insurance agent to see if you are covered for damages and expenses. In general, a commercial insurance policy provides very limited coverage for damages caused by a fungal outbreak. Complicating matters, some exclusions to this also exist, and these exclusions have only grown broader in the past twenty years. The fungus exclusion is now incorporated into most business policies and states that loss or damage caused by any fungus (defined quite broadly as mold, mildew, and its collateral effects), wet or dry rot or bacteria will not be covered. This might lead you to conclude that you have no coverage; however, an important exception to this exclusion does exist.

The Fungus Exception
When a cause of the fungus growth is part of your commercial insurance policy, the damages caused by mold and the expenses for cleanup might be covered. Some of these specific perils might include the following situations:

  • Windstorms
  • Sinkholes
  • Riots or civil commotion
  • Vandalism
  • Sinkhole collapse

If a named peril in your policy causes mold damage, your policy could cover the cleanup and repair associated with a mold outbreak. This mold insurance is often referred to as limited fungus coverage.

The Mold Solution
If you do discover a mold problem in your building in Anaheim, CA, it is best to call in a professional mold remediation franchise as quickly as possible. Waiting only gives the mold time to spread and colonize new areas of the property. A team of highly-trained technicians will engage in identifying the problem. They will work quickly to kill the mold and clean all impacted surfaces with effective disinfectants. If the mold has caused any structural damage, the technicians will repair and restore those areas. An experienced cleanup company can also help you work with your commercial insurance carrier to determine if you have insurance coverage.

How To Manage Houseplant Mildew

7/27/2020 (Permalink)

photo shows some leaves of roses infected by blackspot fungus Finding plant mildew in your Anaheim, CA, home can be a frustrating experience

Action Steps To Remediate The Issue

Finding plant mildew in your Anaheim, CA, home can be a frustrating experience. Even so, it's important to take it seriously. While, at surface level, mildew doesn't seem to be a big threat, it can be indicative of a more urgent issue in your home. There's a lot of misinformation circulating about this growth, so to clarify, mildew:

  • Is a type of mold
  • Shows up only on plants
  • Presents as white and patchy

When you see mildew, there are a few action steps you need to know to remediate the issue.

Caring for Your Plants
Keep in mind that mildew on a houseplant can interfere with the plant's life cycle, eventually killing it. If the mildew has taken over, covering the greenery, the houseplant may already be a goner.
However, if the mildew is localized to a specific area, get the plant outside and cut off the affected part. Do this with any of your greenery that's plagued with mildew growth. After the fact, ensure that plant gets plenty of sunlight and consider employing a mildewcide solution to prevent further issues.

Caring for Your Home
However, the job's not done just because you've removed the plant mildew. That mildew is indicative of an environment that welcomes mold, and such funguses can affect everything else in that space. You'll want to get an indoor environmental specialist involved who can check things like airflow, humidity levels, potential water issues, and more to prevent any mold issues from getting out of hand.
Remember also that mold can reproduce within a matter of hours, so it's important to get the environment examined quickly. Involving a mold professional gives you access to the tools and technology needed to truly eradicate a mildew problem.
Plant mildew is a common issue that signals a growth environment encouraging to funguses. However, with prevention measures and precautions, you can mitigate mold- and mildew-associated worries in your home.

What To Do After a Toilet Overflow

6/10/2020 (Permalink)

Overflowing broken toilet Toilet overflow in Anaheim

Steps To Take After A Sewage Problem 

When sewer damage strikes your building in Anaheim, CA, you may find yourself wondering what to do. You might wonder if you should begin by calling your insurance agent, tackling the problem yourself, or hiring a remediation company to do the dirty work. If the problem is small, you may wish to take care of it yourself. Otherwise, your best bet is to call your insurance agent and work with an emergency restoration company. These professionals are trained to clean, sanitize, and restore your property to its previous condition. There are several steps you can take after a sewage problem.

1. Determine the Extent of the Damage
The type of water damage you have will likely determine the next course of action. Sewer damage usually leads to water that is considered unsafe. This water may contain viruses, bacteria, or other contaminants that make it unfit for human contact. If you are dealing with sewage water, you will need a professional to clean and disinfect. This is especially important if it has run into areas that are not easily accessible, such as subfloors, inside walls, carpets, or other porous materials.

2. Get Someone Onsite as Quickly as Possible
When you work with a sewage company that is faster to any size disaster, you can avoid having further damage occur. When water is left to sit, it can cause more damage and it gives bacteria time to multiply. The sooner you can begin the extraction and sanitation process, the better.

3. Repair and Restore
Whether your problem was caused by a broken pipe or flooded toilet, a professional remediation company should be able to identify what caused the problem. They may make repairs or replace any damaged items, like flooring and structural materials.
After experiencing sewer damage, you may wonder if your business will ever get back to normal. When you have a team of professionals working on your behalf, you should soon have things back to business as usual.

How Landlords Should Address Mold Issues

5/11/2020 (Permalink)

mold on the wall of an apartment Mold on the wall of an apartment in Anaheim, CA

Follow The Below Steps

A moldy apartment is a nightmare for both tenants and landlords. After all, the mold cleanup process can be extensive. If a tenant in Anaheim, CA, contacts you about possible mold damage, follow the below steps.

1. Find Out Whether It Is Actually Mold
Just because your tenant believes mold is present in the apartment does not mean that is the case. The fungus in question could actually be mildew, which is much easier to remove. That’s because mildew only grows on the surfaces of items. You can thus apply a strong cleaning fluid and scrub it away.
Mold, however, embeds itself into surfaces. This makes mold contamination difficult for amateurs to handle on their own. Mold cleanup experts must be called in to address the problem.
How do you know if the fungus is mold or mildew? Ask your tenant what the apparent mold looks like. If it appears powdery or fluffy, it is likely mildew. Mold is typically slimy or fuzzy. Mildew is also usually yellow, white, or gray, while mold is black or green.

2. Determine the Scope of the Issue
Ask your tenant to send you pictures of the apparent mold contamination. This will help you confirm whether you are dealing with mold or mildew. You will also be able to see just how extensive the mold damage is.

3. Locate the Source
Set up a time for you and your tenant to search the apartment and find the cause of the mold growth. Since mold spores need moisture in order to grow, the mold could be evidence of a water leak or flood. Remediation experts will address any excess water first before the mold cleanup begins.

4. Consider Relocating Your Tenant
Either you or the tenant should contact the cleaning professionals right away. If possible, let your tenant stay in another apartment while the mold removal is taking place.
Property owners need to work with their tenants and remediation experts to address any mold problems. This should help your tenants feel confident that the mold won't return.

What’s That Brown Stain on Your Ceiling? Facts About Home Mold

3/25/2020 (Permalink)

Stained ceiling with the words WHAT WOULD YOU DO IF YOU FOUND If you have a black or brownish stain creeping across your ceiling, you may have household mold

If you have a black or brownish stain creeping across your ceiling, you may have household mold. It’s important to address mold as soon as you find it. It can mean a simple process of drying out and sanitizing the area, or it can be more serious. This discussion about household mold may help you choose the best course of action.

What is Mold?

Mold exists in abundance outdoors, especially in humid climates. It becomes a problem only when it finds its way indoors. Invisible, microscopic fungi are the cause of those irregular patches of green, orange, brown or black mold.

Where Does Mold Thrive?

Certain areas of your home are more susceptible to mold problems. High-humidity locations where you are more likely to discover mold include:

  • crawl spaces
  • bathrooms
  • refrigerators
  • water-damaged areas
  • laundry rooms

If you notice a discoloration or smell a musty odor in your Southwest Anaheim, CA, home, it’s essential you find out whether it is toxic mold. The color black is associated with toxic mold because dark green or black mold can be dangerous to pets and humans. Many types of mold are harmless, so it’s important to have the problem diagnosed.

What If You Suspected Mold?

When you discover a suspicious smell or a colored patch on your wall, it’s suggested you have your home evaluated before you try to address the problem yourself. Your local mold cleanup and restoration service can test and diagnose your problem and recommend ways to remove it.
If your home tests positive for toxic mold, it is essential you use a mold remediation specialist to address the problem. If your orange, green or black mold problem turns out to be non-toxic, mold experts can still perform the cleanup. They can also tell you how to prevent the problem from returning.
A splotchy area or musty smell in your home isn’t always a cause for alarm, but testing will offer you peace of mind or alert you to a problem. Toxic mold cleanup can be disruptive to your life. It’s best to catch the problem early, so you can return your home to normal in the short term.

Hallmarks of a Good Emergency Cleanup Company

1/23/2020 (Permalink)

Technician wearing protective gear while cleaning up pieces of a drywall Cleaning up drywall

Are you looking to purchase and own a disaster restoration company? Though there may be multiple options to choose from in the area, you need an organization you can trust. The best professional disaster cleanup companies not only exceed their clients' expectations, but they provide excellent support to their team members. Pay attention to the essential traits of the best organizations so you to make the right choice.

Examples of Disaster Responses

In some cases, businesses bring emergencies to themselves. Improper maintenance, laziness or lack of attention to details can lead to damage and devastation in the workplace. Other times, Mother Nature or other external factors lead to catastrophe. No matter what causes the incidents, businesses can feel good knowing that the best-certified cleanup crews have the expertise and experience to help with the following:

  • Flooding
  • Storm damage
  • Fires
  • Mold

Managed Locally

The most successful emergency cleanup companies have a widespread presence. You'll find franchises throughout the country to respond to the needs of people and businesses in all areas. Capable, skilled leaders own and operate these individual offices. This allows the company to quickly send the right resources to each situation. Because the companies are locally owned, you can depend on good communication throughout the cleanup and restoration process.

Support From the Home Office

While each SERVPRO franchise has a local presence, there is also influence from the corporate organization. When necessary, such as during large-scale incidents such as natural disasters, the corporate office will provide all the help the franchises need to respond appropriately to emergencies. The corporate team can deploy additional resources or provide more equipment to battle the challenges the technicians are facing. Every member of the crew has the skills and dedication you would want when your business is in peril.
It's easy to see why you would want to be a part of a SERVPRO franchise. Reach out to an office in your area and get involved.

Creating an Emergency Plan for your Business

12/26/2019 (Permalink)

evacuation plan - first floor There are a number of things to include in your company's fire escape plan

Here Are a Few Things to Include When Creating This Plan

It’s important for every Southwest Anaheim, CA, company to have a fire escape plan. Not only can this help keep your employees safe, but it may also be a good place to keep information for a local fire restoration service and other emergency numbers. Here are a few things to include when creating this plan.

1. Include Exit Possibilities

It’s often recommended to include information on how to exit the building in the case of an emergency. Many companies choose to use maps that can illustrate the various routes out. You may also want to include instructions for releasing emergency windows or fire escape stairs. There should be several exits available in the company property in case one ends up blocked by a fire.

2. Show Equipment Locations

Another thing often included in a fire escape plan is the location of emergency equipment. This often contains fire extinguisher locations, but can also include emergency alarm pulls, phone locations, fire escapes, eye washes, and first aid kits. If included on the emergency map be sure to also include a map key so that employees can easily recognize what each symbol means.

3. Share The Information

One of the most important things to do with an emergency escape plan is to ensure that everyone has access to it. In fact many states have regulations about the placement of emergency equipment and escape maps. You may also want to consider holding emergency drills for your employees to ensure that everyone knows what to do if a fire should occur.
There are a number of things to include in your company's fire escape plan. You will want to showcase the various exit routes from each part of the building and include the locations for fire alarms, extinguishers, and other safety equipment. You may also want to include emergency numbers. Be sure to place this information in a location where every employee has easy access to it.

Can a Roof Leak Create Mold Issues?

12/3/2019 (Permalink)

Girl found mold in the corner of her home Mold damage in an Anaheim,CA home

Can a Roof Leak Create Mold Issues?

Do you notice a musty smell that develops after a hard rain? Does the odor dissipate after a few days, only to return again with another storm? If so, you may have a roof leak causing water intrusion. Not only is this problematic for your roof structure, but it could also be developing black mold. Homeowners in Anaheim, CA, should seek immediate action to remedy the situation by having it inspected and repaired. Here are three things to consider if you suspect this condition affects your home.

Why Should You Call in the Experts?

When mold spores come in contact with water, they can multiply quickly, causing a major mold cleanup project. With a fast incubation period, the fungus spreads throughout porous areas such as ceiling tiles, drywall and carpet. Left too long, it can cause structural damage and rot. Admittedly, it can be tempting to try home remedies first, but that usually cleans only the surface. The impacted areas need removal; otherwise, the predicament could begin again. Therefore, you'll need the assistance of a mold remediation company, who can test the areas, identifying sections that are infected and require treatment.

How Will They Store My Property?

Once workers know where the black mold exists, they can begin restoration efforts. First, they need to repair the initial issue with the roof, fixing any trouble. Then, they'll tear out any impacted pieces. Don't worry. Anything removed is replaced. In addition, the company can apply an antimicrobial spray, limiting future regrowth. With that accomplished, spots are patched and painted, leaving the residence looking "Like it never even happened."

Can I Prevent It From Occurring Again?

If you would like to keep mold at bay, then consider minimizing your moisture problem. Take care of any water damage as soon as you notice it. Maintain dry spaces, and if you live in a humid area, run dehumidifiers frequently to pull excess liquid from the air.
If you suspect a roof leak, have it examined right away. If left alone, the water damage could create black mold, requiring the assistance of outside help and lots of work.

Testing for Mold

9/24/2019 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in Anaheim, CA

What Types of Test Are Used for Mold?

Discovering a significant amount of mold in your Anaheim, CA home can justifiably cause some concern. You may wonder where to start. Is this all the mold or is this only the tip of the iceberg? Mold can spread quickly and has, most likely, already spread to places you’ve not yet seen. One of the first steps in mold remediation is mold testing so that you know who the enemy is and how to deal with it. So what types of tests are typically used?

1. Bulk Sampling

Bulk tests involve taking a small piece (two to four square inches) of some of the suspect material for laboratory analysis. For example, a piece of drywall may be cut out (and bagged carefully so as to not to disturb the mold).

2. Tape Sampling

A piece of clear tape is placed on a suspect area then placed on a microscope slide. This is the most common method of mold testing since it’s easy, doesn’t do any damage and gives a lot of information.

3. Swab Sampling

Typically with swabbing, a dry swab will be used for wet surfaces and a wet swab will be used for dry surfaces. A swab test is usually used only if one of the other surface methods isn’t feasible (e.g., if the area is difficult to access).

4. Air Sampling

When testing the air quality in your home, two samples are collected: one from indoors, and a sample from outdoors to be used as a control. These samples are compared against one another to determine if there is mold in the house that is not naturally occurring outside the home.
When you suspect the presence of a significant amount of mold in your home, it’s time to act. One mold testing option is to purchase your own home mold kit. While a DIY mold kit can be convenient and inexpensive, it will only go so far in determining the extent of your mold problem. It’s best to be safe and get mold remediation experts to do a thorough inspection and mold cleanup.

Cleaning Up the Black Stuff

7/29/2019 (Permalink)

blue drying equipment Mold containment in Southwest Anaheim, CA

You’ve verified there is black mold in your office building. What do you do now? The purpose of mold removal is to clear out everything which can contain mold spores and to clean it well, so mold does not continue to grow. The following are procedures you and a specialist in Southwest Anaheim, CA, will take to remove mold from your workplace.

Black Mold Remediation Process

1. You need to contact a mold remediation specialist. They will ask questions concerning your specific needs and to verify that remediation is indeed necessary.

2. A professional will come to your business to do a damage assessment. Most of the time, mold can be easily spotted. It also puts off an odor which may smell like wet socks or rotten wood. Several pieces of technology can detect mold within the walls or flooring.
3. The specialist will then set up a containment area to keep mold spores from contaminating other areas while the cleanup is taking place. There are two types of containment. Limited containment includes areas that are between 10 and 100 square feet. A full containment covers spaces larger than 100 square feet.
4. All items containing mold are removed and disposed. Throwing out drywall and carpet will thoroughly eliminate any remaining mold spores. Include other things which are porous such as paper materials.
5. Check with the mold remediation specialist to verify which items are safe to keep. The professionals have specialized techniques and equipment to clean and sanitize your office belongings.
6. The final cleanup begins. Depending on the extent of the damage the mold has caused, a restoration specialist can remove everything contaminated. They then start on the minor repairs such as replacing drywall and carpet.
Black mold is dangerous to your employees and your business. Mold cleanup is the safest route to take to protect your investment. Speaking with a company that specializes in this type of removal will give you peace of mind that you can continue with your professional endeavors.

What Mold Is and Why it Grows

5/29/2019 (Permalink)

exposed wall with wet framing and man dressed in white protection suite is checking the moisture levels with a moisture meter Mold can grow anywhere

Like many homeowners in Anaheim, CA, you may be wondering what the difference is between bread mold and other molds commonly found in your home. Fortunately, understanding what mold is and how it grows can help you prevent spores creating a habitat in your residence.

It Grows Best in Certain Conditions

Understanding where mold is usually found can be the first step towards knowing what to do about it. Some of the conditions in which it grows best include

  • High humidity
  • Dark spaces
  • Areas of moisture
  • Organic surface material
  • Warm environments

Mold is a Fungi

While there are many species from bread mold and fridge mold to the kind that thrives best in the basement, all molds are fungi. They reproduce through sporing, and thrive by using other organic materials as a food source. They are also considered to be microbial which means they cannot be seen by the naked eye unless the spores form into a colony. Fortunately, there are several tests that can be performed to determine if mold is growing in a specific area.

Remediation is Possible

In the event you to find this type of fungus growth in your home, you may like to know that remediation is possible. Many mold remediation professionals have the tools and training to both keep the spores from spreading, and remove them from your home. Some common steps in this process may include quarantining the area, wearing protective gear, and sanitizing after clean up. They may also be able to provide you with some mitigation steps you can take to help prevent the problem in the future.

Mold in your home, like bread mold, is a fungus. It grows well in places of humidity and warmth. If you believe you may have mold in your home, then it's best to call a professional. They can conduct some tests to confirm its presence and if necessary, begin the remediation process.

Commercial Water Damage Events Present Unique Challenges In Anaheim

3/29/2019 (Permalink)

Plenty of trucks, high tech equipment, man power and experience to get your commercial property back up to new.

Flooding and water damage events in Anaheim commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Anaheim West

SERVPRO of Anaheim West specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Feel free to see our work crew: Our SERVPRO Family

Seek More information about Commercial Services: Commercial Services

Service Claims Inventory: 3 Processes That Can Assist Insurance Agents After a Natural Disaster

3/23/2019 (Permalink)

SERVPRO run claims inventory centers that can help you find information through multiple means

Service Claims Inventory

As a Anaheim, CA, insurance agent, you are likely to be swamped with phone calls and claims from business owners in the aftermath of a natural disaster. Some of these calls might come from local business owners whose properties have been damaged and who now need to make an insurance claim. Handling multiple commercial filings can be difficult; however, there are a few helpful services that a storm damage and restoration company can provide for you, including the convenience of a service claims inventory center. 

1. Review of Individual Claim Files 

When a natural disaster affects many businesses in one area, you may find yourself handling multiple claims with similar circumstances, such as major water damage caused by a flood. Working with a claims inventory center could help you stay organized, as the service professionals review each individual file and ensure all the claim information is updated and accurate. This can also help business owners avoid delays in payment of their claims. 

2. Access To Updated Information 

The details of an insurance claim may change as new information about damage is discovered. This can be frustrating and delay the process. Working with a claims inventory center gives you instant access to updated claims information so you can stay informed. This may also be helpful if you are assisting other agents in the area and need to get up to speed on a file as quickly as possible. 

3. Multiple Filing Lookup Services 

Storm damage and mitigation services like SERVPRO run claims inventory centers that can help you find information through multiple means. You can look up a claim by the region, state or by the type of loss the business endured. Being able to access information easily can help you to better serve your insurance customers, even if you are processing multiple claims after a natural disaster. 

Assisting your business clients with an insurance claim after a flood or violent storm in Anaheim, CA, can be challenging. However, working with a storm damage company that offers claims inventory services through a national information center may help you do so efficiently. 

3 Ways an Electronic Claims Services Helps After a Disaster

2/19/2019 (Permalink)

Electronic Claims Service Can Be Beneficial

The aftermath of a disaster in Southwest Anaheim, CA can be devastating to homeowners, and making an insurance claim can be complicated at times. However, choosing a restoration company that has an electronic claims service can be beneficial for many reasons.

1. Ensures a Timely Delivery

One of the first things that is required of homeowners after a disaster has affected their home is to make a claim. Unfortunately, items that are mailed can become lost in transit or can be misplaced upon arrival. Even if a physical copy of a claim makes it to its location, it can take time for the claims to be seen. Electronically filing a claim is generally quicker and easier than the alternative.

2. Receive a Quick Response

Often, a homeowner needs their insurance claim filed quickly. However, companies that do not have an electronic claims service may take longer to respond to a claim due to the time it can take to receive mail and review the paperwork. An homeowners and agents who choose to work with a restoration company that uses an electronic claims service can provide everyone involved with information about what to do next, quickening the process overall. If any papers are missing, agents and homeowners will also be able to see what else needs to be done.

3. Information Is Easily and Quickly Accessible

Sometimes, an insurance agent or a homeowner needs to make a major decision about restoration in a timely manner. Not having access to information about a claim can cause an agent or a homeowner to make uninformed decisions or can stall restoration until the claims are available. An electronic claims service, however, lets agents and homeowners view information about their claim anytime, anywhere.

Employing a restoration company with an electronic claim service ensures important documents are delivered, increases the likelihood that the insurance claim will be made quickly and makes important information readily accessible. If you or your clients need a restoration company with electronics claim, consider contacting SERVPRO, the restoration experts.

3 Steps To Identify Mold

11/29/2018 (Permalink)

Mold containment in an Anaheim, CA office

Identifying Mold

There are more than 100,000 types of mold. A building owner may be able to determine whether visible mold is present, but identifying mold can be difficult. If you are concerned that black mold may be growing in a commercial building in Anaheim, CA, hire an indoor environmental professional to perform a mold test.

1. Look for Visible Mold

Start by looking around the structure for signs of mold growth. Do not disrupt surfaces to look for hidden mold, as this may result in exposure to microbial volatile organic compounds or mycotoxin. If you find mold or smell a moldy odor, schedule a professional mold test as soon as possible. Using a consumer mold test or attempting to identify mold based on color and growth pattern may not lead to accurate results.

2. Schedule a Mold Test

An IEP will obtain an air or surface sample and send this sample to a lab to be processed. This is the only way to determine whether black mold or another type of mold is present. While the mold test may only take a few minutes, you may have to wait several days for test results.

3. Discuss the Results

The IEP should contact you to discuss the results of the mold test. The specialist may recommend a mold cleanup strategy depending on the extent of the growth and the type of mold involved. Work with a commercial remediation service to resolve the causes of the problem and eliminate all mold growth.

Professional testing is necessary to identify precisely which type of mold is growing in a structure. An IEP can confirm whether mold is present and point out the characteristics and risks of particular types of fungus. If a test reveals the presence of black mold or another type of mold, schedule a consultation with a mold remediation service in Anaheim, CA.

How Do You Estimate the Cost of Fire Damage to Your Business?

11/20/2018 (Permalink)

Fire damage in a Southwest Anaheim,CA business

How to Get an Accurate Estimate On the Cost of Damage to Your Business

When your business in Southwest Anaheim,CA, sustains fire damage, it’s common to feel overwhelmed and uncertain about how your financial losses will be determined. There are several steps you should take as a business owner in order to ensure you get an accurate estimate on the cost of the damage.

1. File an Insurance Claim

The first thing you should do after your business has been damaged by a fire is to make an insurance claim. When speaking with someone from your insurance company, don’t hesitate to ask questions. That person can guide you toward the next steps you should take in the process of restoration and can also give you a general idea of what costs may be covered.

2. Document the Losses

After filing an insurance claim, it is often helpful to provide evidence of what has been damaged or destroyed, especially if you find it necessary to fix something before an adjuster visits. It’s important to only enter a building if it has been cleared by your local fire department. If it is safe to enter and you find a major issue that could cause more problems if left alone, you may want to repair it, though you should document the damage before you begin any restoration to get an accurate estimate of your total losses.

3. Schedule an Adjuster Visit

Although it’s helpful to record the losses you have sustained on your own, especially if you must do major repairs, an adjuster sent by your insurance company will be the one who gives an in-depth approximation of the cost of the restoration. This person will thoroughly assess all aspects of your building to get an idea of what has been damaged. Once the adjuster has visited your business, he or she will provide the documentation to your insurance company.

Receiving an accurate estimate on the financial cost of a commercial fire is an important step in restoring your business. Once you know the approximate cost of the fire damage to your business, it might be helpful to work with commercial restoration professionals.