Recent Why SERVPRO Posts

Hallmarks of a Good Emergency Cleanup Company

1/23/2020 (Permalink)

Technician wearing protective gear while cleaning up pieces of a drywall Cleaning up drywall

Are you looking to purchase and own a disaster restoration company? Though there may be multiple options to choose from in the area, you need an organization you can trust. The best professional disaster cleanup companies not only exceed their clients' expectations, but they provide excellent support to their team members. Pay attention to the essential traits of the best organizations so you to make the right choice.

Examples of Disaster Responses

In some cases, businesses bring emergencies to themselves. Improper maintenance, laziness or lack of attention to details can lead to damage and devastation in the workplace. Other times, Mother Nature or other external factors lead to catastrophe. No matter what causes the incidents, businesses can feel good knowing that the best-certified cleanup crews have the expertise and experience to help with the following:

  • Flooding
  • Storm damage
  • Fires
  • Mold

Managed Locally

The most successful emergency cleanup companies have a widespread presence. You'll find franchises throughout the country to respond to the needs of people and businesses in all areas. Capable, skilled leaders own and operate these individual offices. This allows the company to quickly send the right resources to each situation. Because the companies are locally owned, you can depend on good communication throughout the cleanup and restoration process.

Support From the Home Office

While each SERVPRO franchise has a local presence, there is also influence from the corporate organization. When necessary, such as during large-scale incidents such as natural disasters, the corporate office will provide all the help the franchises need to respond appropriately to emergencies. The corporate team can deploy additional resources or provide more equipment to battle the challenges the technicians are facing. Every member of the crew has the skills and dedication you would want when your business is in peril.
It's easy to see why you would want to be a part of a SERVPRO franchise. Reach out to an office in your area and get involved.

Creating an Emergency Plan for your Business

12/26/2019 (Permalink)

evacuation plan - first floor There are a number of things to include in your company's fire escape plan

Here Are a Few Things to Include When Creating This Plan

It’s important for every Southwest Anaheim, CA, company to have a fire escape plan. Not only can this help keep your employees safe, but it may also be a good place to keep information for a local fire restoration service and other emergency numbers. Here are a few things to include when creating this plan.

1. Include Exit Possibilities

It’s often recommended to include information on how to exit the building in the case of an emergency. Many companies choose to use maps that can illustrate the various routes out. You may also want to include instructions for releasing emergency windows or fire escape stairs. There should be several exits available in the company property in case one ends up blocked by a fire.

2. Show Equipment Locations

Another thing often included in a fire escape plan is the location of emergency equipment. This often contains fire extinguisher locations, but can also include emergency alarm pulls, phone locations, fire escapes, eye washes, and first aid kits. If included on the emergency map be sure to also include a map key so that employees can easily recognize what each symbol means.

3. Share The Information

One of the most important things to do with an emergency escape plan is to ensure that everyone has access to it. In fact many states have regulations about the placement of emergency equipment and escape maps. You may also want to consider holding emergency drills for your employees to ensure that everyone knows what to do if a fire should occur.
There are a number of things to include in your company's fire escape plan. You will want to showcase the various exit routes from each part of the building and include the locations for fire alarms, extinguishers, and other safety equipment. You may also want to include emergency numbers. Be sure to place this information in a location where every employee has easy access to it.

Can a Roof Leak Create Mold Issues?

12/3/2019 (Permalink)

Girl found mold in the corner of her home Mold damage in an Anaheim,CA home

Can a Roof Leak Create Mold Issues?

Do you notice a musty smell that develops after a hard rain? Does the odor dissipate after a few days, only to return again with another storm? If so, you may have a roof leak causing water intrusion. Not only is this problematic for your roof structure, but it could also be developing black mold. Homeowners in Anaheim, CA, should seek immediate action to remedy the situation by having it inspected and repaired. Here are three things to consider if you suspect this condition affects your home.

Why Should You Call in the Experts?

When mold spores come in contact with water, they can multiply quickly, causing a major mold cleanup project. With a fast incubation period, the fungus spreads throughout porous areas such as ceiling tiles, drywall and carpet. Left too long, it can cause structural damage and rot. Admittedly, it can be tempting to try home remedies first, but that usually cleans only the surface. The impacted areas need removal; otherwise, the predicament could begin again. Therefore, you'll need the assistance of a mold remediation company, who can test the areas, identifying sections that are infected and require treatment.

How Will They Store My Property?

Once workers know where the black mold exists, they can begin restoration efforts. First, they need to repair the initial issue with the roof, fixing any trouble. Then, they'll tear out any impacted pieces. Don't worry. Anything removed is replaced. In addition, the company can apply an antimicrobial spray, limiting future regrowth. With that accomplished, spots are patched and painted, leaving the residence looking "Like it never even happened."

Can I Prevent It From Occurring Again?

If you would like to keep mold at bay, then consider minimizing your moisture problem. Take care of any water damage as soon as you notice it. Maintain dry spaces, and if you live in a humid area, run dehumidifiers frequently to pull excess liquid from the air.
If you suspect a roof leak, have it examined right away. If left alone, the water damage could create black mold, requiring the assistance of outside help and lots of work.

Testing for Mold

9/24/2019 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Mold testing in Anaheim, CA

What Types of Test Are Used for Mold?

Discovering a significant amount of mold in your Anaheim, CA home can justifiably cause some concern. You may wonder where to start. Is this all the mold or is this only the tip of the iceberg? Mold can spread quickly and has, most likely, already spread to places you’ve not yet seen. One of the first steps in mold remediation is mold testing so that you know who the enemy is and how to deal with it. So what types of tests are typically used?

1. Bulk Sampling

Bulk tests involve taking a small piece (two to four square inches) of some of the suspect material for laboratory analysis. For example, a piece of drywall may be cut out (and bagged carefully so as to not to disturb the mold).

2. Tape Sampling

A piece of clear tape is placed on a suspect area then placed on a microscope slide. This is the most common method of mold testing since it’s easy, doesn’t do any damage and gives a lot of information.

3. Swab Sampling

Typically with swabbing, a dry swab will be used for wet surfaces and a wet swab will be used for dry surfaces. A swab test is usually used only if one of the other surface methods isn’t feasible (e.g., if the area is difficult to access).

4. Air Sampling

When testing the air quality in your home, two samples are collected: one from indoors, and a sample from outdoors to be used as a control. These samples are compared against one another to determine if there is mold in the house that is not naturally occurring outside the home.
When you suspect the presence of a significant amount of mold in your home, it’s time to act. One mold testing option is to purchase your own home mold kit. While a DIY mold kit can be convenient and inexpensive, it will only go so far in determining the extent of your mold problem. It’s best to be safe and get mold remediation experts to do a thorough inspection and mold cleanup.

Cleaning Up the Black Stuff

7/29/2019 (Permalink)

blue drying equipment Mold containment in Southwest Anaheim, CA

You’ve verified there is black mold in your office building. What do you do now? The purpose of mold removal is to clear out everything which can contain mold spores and to clean it well, so mold does not continue to grow. The following are procedures you and a specialist in Southwest Anaheim, CA, will take to remove mold from your workplace.

Black Mold Remediation Process

1. You need to contact a mold remediation specialist. They will ask questions concerning your specific needs and to verify that remediation is indeed necessary.

2. A professional will come to your business to do a damage assessment. Most of the time, mold can be easily spotted. It also puts off an odor which may smell like wet socks or rotten wood. Several pieces of technology can detect mold within the walls or flooring.
3. The specialist will then set up a containment area to keep mold spores from contaminating other areas while the cleanup is taking place. There are two types of containment. Limited containment includes areas that are between 10 and 100 square feet. A full containment covers spaces larger than 100 square feet.
4. All items containing mold are removed and disposed. Throwing out drywall and carpet will thoroughly eliminate any remaining mold spores. Include other things which are porous such as paper materials.
5. Check with the mold remediation specialist to verify which items are safe to keep. The professionals have specialized techniques and equipment to clean and sanitize your office belongings.
6. The final cleanup begins. Depending on the extent of the damage the mold has caused, a restoration specialist can remove everything contaminated. They then start on the minor repairs such as replacing drywall and carpet.
Black mold is dangerous to your employees and your business. Mold cleanup is the safest route to take to protect your investment. Speaking with a company that specializes in this type of removal will give you peace of mind that you can continue with your professional endeavors.

What Mold Is and Why it Grows

5/29/2019 (Permalink)

exposed wall with wet framing and man dressed in white protection suite is checking the moisture levels with a moisture meter Mold can grow anywhere

Like many homeowners in Anaheim, CA, you may be wondering what the difference is between bread mold and other molds commonly found in your home. Fortunately, understanding what mold is and how it grows can help you prevent spores creating a habitat in your residence.

It Grows Best in Certain Conditions

Understanding where mold is usually found can be the first step towards knowing what to do about it. Some of the conditions in which it grows best include

  • High humidity
  • Dark spaces
  • Areas of moisture
  • Organic surface material
  • Warm environments

Mold is a Fungi

While there are many species from bread mold and fridge mold to the kind that thrives best in the basement, all molds are fungi. They reproduce through sporing, and thrive by using other organic materials as a food source. They are also considered to be microbial which means they cannot be seen by the naked eye unless the spores form into a colony. Fortunately, there are several tests that can be performed to determine if mold is growing in a specific area.

Remediation is Possible

In the event you to find this type of fungus growth in your home, you may like to know that remediation is possible. Many mold remediation professionals have the tools and training to both keep the spores from spreading, and remove them from your home. Some common steps in this process may include quarantining the area, wearing protective gear, and sanitizing after clean up. They may also be able to provide you with some mitigation steps you can take to help prevent the problem in the future.

Mold in your home, like bread mold, is a fungus. It grows well in places of humidity and warmth. If you believe you may have mold in your home, then it's best to call a professional. They can conduct some tests to confirm its presence and if necessary, begin the remediation process.

Commercial Water Damage Events Present Unique Challenges In Anaheim

3/29/2019 (Permalink)

Plenty of trucks, high tech equipment, man power and experience to get your commercial property back up to new.

Flooding and water damage events in Anaheim commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Anaheim West

SERVPRO of Anaheim West specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Feel free to see our work crew: Our SERVPRO Family

Seek More information about Commercial Services: Commercial Services

Service Claims Inventory: 3 Processes That Can Assist Insurance Agents After a Natural Disaster

3/23/2019 (Permalink)

SERVPRO run claims inventory centers that can help you find information through multiple means

Service Claims Inventory

As a Anaheim, CA, insurance agent, you are likely to be swamped with phone calls and claims from business owners in the aftermath of a natural disaster. Some of these calls might come from local business owners whose properties have been damaged and who now need to make an insurance claim. Handling multiple commercial filings can be difficult; however, there are a few helpful services that a storm damage and restoration company can provide for you, including the convenience of a service claims inventory center. 

1. Review of Individual Claim Files 

When a natural disaster affects many businesses in one area, you may find yourself handling multiple claims with similar circumstances, such as major water damage caused by a flood. Working with a claims inventory center could help you stay organized, as the service professionals review each individual file and ensure all the claim information is updated and accurate. This can also help business owners avoid delays in payment of their claims. 

2. Access To Updated Information 

The details of an insurance claim may change as new information about damage is discovered. This can be frustrating and delay the process. Working with a claims inventory center gives you instant access to updated claims information so you can stay informed. This may also be helpful if you are assisting other agents in the area and need to get up to speed on a file as quickly as possible. 

3. Multiple Filing Lookup Services 

Storm damage and mitigation services like SERVPRO run claims inventory centers that can help you find information through multiple means. You can look up a claim by the region, state or by the type of loss the business endured. Being able to access information easily can help you to better serve your insurance customers, even if you are processing multiple claims after a natural disaster. 

Assisting your business clients with an insurance claim after a flood or violent storm in Anaheim, CA, can be challenging. However, working with a storm damage company that offers claims inventory services through a national information center may help you do so efficiently. 

3 Ways an Electronic Claims Services Helps After a Disaster

2/19/2019 (Permalink)

Electronic Claims Service Can Be Beneficial

The aftermath of a disaster in Southwest Anaheim, CA can be devastating to homeowners, and making an insurance claim can be complicated at times. However, choosing a restoration company that has an electronic claims service can be beneficial for many reasons.

1. Ensures a Timely Delivery

One of the first things that is required of homeowners after a disaster has affected their home is to make a claim. Unfortunately, items that are mailed can become lost in transit or can be misplaced upon arrival. Even if a physical copy of a claim makes it to its location, it can take time for the claims to be seen. Electronically filing a claim is generally quicker and easier than the alternative.

2. Receive a Quick Response

Often, a homeowner needs their insurance claim filed quickly. However, companies that do not have an electronic claims service may take longer to respond to a claim due to the time it can take to receive mail and review the paperwork. An homeowners and agents who choose to work with a restoration company that uses an electronic claims service can provide everyone involved with information about what to do next, quickening the process overall. If any papers are missing, agents and homeowners will also be able to see what else needs to be done.

3. Information Is Easily and Quickly Accessible

Sometimes, an insurance agent or a homeowner needs to make a major decision about restoration in a timely manner. Not having access to information about a claim can cause an agent or a homeowner to make uninformed decisions or can stall restoration until the claims are available. An electronic claims service, however, lets agents and homeowners view information about their claim anytime, anywhere.

Employing a restoration company with an electronic claim service ensures important documents are delivered, increases the likelihood that the insurance claim will be made quickly and makes important information readily accessible. If you or your clients need a restoration company with electronics claim, consider contacting SERVPRO, the restoration experts.

3 Steps To Identify Mold

11/29/2018 (Permalink)

Mold containment in an Anaheim, CA office

Identifying Mold

There are more than 100,000 types of mold. A building owner may be able to determine whether visible mold is present, but identifying mold can be difficult. If you are concerned that black mold may be growing in a commercial building in Anaheim, CA, hire an indoor environmental professional to perform a mold test.

1. Look for Visible Mold

Start by looking around the structure for signs of mold growth. Do not disrupt surfaces to look for hidden mold, as this may result in exposure to microbial volatile organic compounds or mycotoxin. If you find mold or smell a moldy odor, schedule a professional mold test as soon as possible. Using a consumer mold test or attempting to identify mold based on color and growth pattern may not lead to accurate results.

2. Schedule a Mold Test

An IEP will obtain an air or surface sample and send this sample to a lab to be processed. This is the only way to determine whether black mold or another type of mold is present. While the mold test may only take a few minutes, you may have to wait several days for test results.

3. Discuss the Results

The IEP should contact you to discuss the results of the mold test. The specialist may recommend a mold cleanup strategy depending on the extent of the growth and the type of mold involved. Work with a commercial remediation service to resolve the causes of the problem and eliminate all mold growth.

Professional testing is necessary to identify precisely which type of mold is growing in a structure. An IEP can confirm whether mold is present and point out the characteristics and risks of particular types of fungus. If a test reveals the presence of black mold or another type of mold, schedule a consultation with a mold remediation service in Anaheim, CA.

How Do You Estimate the Cost of Fire Damage to Your Business?

11/20/2018 (Permalink)

Fire damage in a Southwest Anaheim,CA business

How to Get an Accurate Estimate On the Cost of Damage to Your Business

When your business in Southwest Anaheim,CA, sustains fire damage, it’s common to feel overwhelmed and uncertain about how your financial losses will be determined. There are several steps you should take as a business owner in order to ensure you get an accurate estimate on the cost of the damage.

1. File an Insurance Claim

The first thing you should do after your business has been damaged by a fire is to make an insurance claim. When speaking with someone from your insurance company, don’t hesitate to ask questions. That person can guide you toward the next steps you should take in the process of restoration and can also give you a general idea of what costs may be covered.

2. Document the Losses

After filing an insurance claim, it is often helpful to provide evidence of what has been damaged or destroyed, especially if you find it necessary to fix something before an adjuster visits. It’s important to only enter a building if it has been cleared by your local fire department. If it is safe to enter and you find a major issue that could cause more problems if left alone, you may want to repair it, though you should document the damage before you begin any restoration to get an accurate estimate of your total losses.

3. Schedule an Adjuster Visit

Although it’s helpful to record the losses you have sustained on your own, especially if you must do major repairs, an adjuster sent by your insurance company will be the one who gives an in-depth approximation of the cost of the restoration. This person will thoroughly assess all aspects of your building to get an idea of what has been damaged. Once the adjuster has visited your business, he or she will provide the documentation to your insurance company.

Receiving an accurate estimate on the financial cost of a commercial fire is an important step in restoring your business. Once you know the approximate cost of the fire damage to your business, it might be helpful to work with commercial restoration professionals.

Storm Preparation: Steps To Take To Protect Your Home From Storm Damage

11/13/2018 (Permalink)

Invest in a generator in your Anaheim, CA home

With storm season well under way, you need to take active measures to protect your home from flooding and storm damage, if you have not already done so. Depending on where you live, preparation measures may look slightly different. That said, there are certain measures that all homeowners across the country can take to reduce their risk of excessive damage and the need for costly repairs. Those include the following:

  • Clean out the gutters.
  • Trim trees and overhanging branches.
  • Install a sump pump.
  • Install storm shutters.
  • Invest in a generator.
  • Invest in flood damage insurance.
  • Prepare an emergency preparedness kit.

By doing each of the above, you can protect both your home and yourself in the event of a bad storm.

There Are Some Storms For Which You Just Cannot Prepare

By taking many of the above measures, such as cleaning out your gutters, trimming branches that overhang your home and installing storm shutters, you can keep the worst of wind, rain, snow and hail damage at bay. However, there are some types of damage, such as flooding, that you cannot fully protect against. Though sump pumps and other anti-flood measures help to an extent, they're not always 100 percent effective. If your home does flood, you want to act as soon as possible to prevent further damage. Some things you can do include the following:

  • Elevate any furniture in the affected area.
  • Turn off power to the affected area.
  • Remove any valuables from the affected area.
  • Take pictures of the damage and contact your insurance company.
  • Reach out to your Anaheim, CA, flood damage remediation team for immediate assistance.

A restoration team can help dry out your home, clean your household items and perform mold remediation, if necessary. It is important that you contact your flooding team ASAP, as the longer you wait to remediate the damage, the worse the secondary damage, such as mold and rot, will become.