Recent Water Damage Posts

Water Damage 101: How to Clean a Flooded House the Right Way

2/14/2020 (Permalink)

Air movers drying kitchen floor Drying equipment in an Anaheim, CA kitchen floor

Some Common Causes of Flooding

Water damage is one of the leading causes of headaches for homeowners in Anaheim, CA. Whether it’s human-error or natural disaster, you instinctively want to get things back to normal as soon as possible. That’s when you start making rash decisions that may come back to haunt you.
Some of the common causes of flooding include:

  • Broken Pipes
  • Heavy downpour
  • Dam accidents

Switch Off the Electricity

There’s no doubt electricity and water don’t mix. For that reason, switch off the power at the mains to avoid any more disasters. Wear rubber boots and gloves before touching anything, then start evacuating electronics from the affected area. However, be very careful with appliances that come with inbuilt batteries.

Remove the Water

There are several ways to clean up after a flood. You can use a wet vacuum and a sump pump to make work easier or do it manually. The rug and bucket method is the second safest option considering all the risks that come with operating a flooded electrical system. The only time power tools work is when draining a plumbing accident that has no chance of getting to electrical sockets in other parts of the house.
Pour the water on the lawn or drain, then inspect the water damage to determine the next cause of action. If that is not an option, call the city and ask them to unclog the storm drains before starting the water cleanup process.

Dry and Disinfect

To avoid costly repairs, remove any remaining moisture from the drywall as fast as possible. Use a dehumidifier to speed up the drying process and also open the windows to help with air circulation. Once everything is nice and dry, disinfect all the lumber, insulation, drywall and furniture that touched contaminated floodwater.
Now you know what to do after a water damage incident. Just remember to avoiding any high-risk situations, as mentioned earlier.

3 First Steps When the Water Overflows

2/3/2020 (Permalink)

Overflowing toilet An overflowing toilet can cause a lot of water, property, and sewer damage

Three Example of ISO Standard Policies

A flooded toilet can result in thousands of dollars of damage to your Southwest Anaheim, CA, commercial property. Will your insurance policy cover it? The answer to that depends on the type of water and sewer damage, but even familiarity with your policy may not help you determine whether you're covered. Take a look at three examples of ISO standard policies:

  1. ISO HO 00 03 covers water and bacteria that back up through sewers or drains or overflows or is discharged from a sump or equipment related to a sump pump.
  2. ISO BP 00 03 (or a BOP policy) covers water that backs up, overflows, or in some other way comes from the sewer, drain, sump or similar type of equipment.
  3. ISO CP 10 30 Special Causes of Loss Form covers water that either backs up or overflows from the drain, sewer or sump.

The descriptions of the policies all sound the same, but there are important differences in the details.

What should you do?

1. Turn Off the Water and Electricity

Electricity and water are a dangerous combination. Shut off the electricity at the building's circuit breaker panel. Then turn off the main water shutoff valve for the building to prevent water from spreading any further.

2. Contact Professionals

Spend a few minutes making some vital phone calls. One of the first calls you make may be to the insurance company. This is the only way to be sure you have the ISO policy that covers the specific type of sewer damage to your property. Next, contact water damage professionals to promptly address any risk of sewage contamination.

3. Remove as Much Water as Possible

Working quickly and using mops, towels, wet/dry vacs, fans, and open windows, get your property as dry as possible. Work closely with cleanup professionals and representatives from the sewage company to be sure cleanup is handled appropriately.
A clogged sink or overflowing toilet can cause a lot of water, property and sewer damage. Make sure you discuss the specifics of coverage before your building is affected.

6 Steps To Replace a Toilet

12/12/2019 (Permalink)

Someone replacing a broken toilet Replacing a broken toilet

Follow This Six-Step Process For a Toilet Repair

Toilets are one of the most durable fixtures in most homes but eventually, most do need to be repaired or replaced. If you need to remove your leaking toilet for a toilet repair or you’re ready to upgrade to a new unit, you can follow this six-step process.


Drain the water. Start by turning off the water supply at the toilet valve or the main shutoff to your house. You can remove most of the water from the toilet by flushing it and then remove the remainder with a large sponge.



Remove the old toilet. First, disconnect the water supply tube. Next, remove the cover caps from the bolts that fasten your toilet to the floor so that you can remove the nuts. Then, with an assistant, lift the toilet off the bolts. Finally, remove any wax or putty that remains on the flange.



Test fit your new toilet. Place the base of your new toilet on the flange to make sure the bolts align with the holes in the base and that the toilet is level. If the toilet is not level, you can level it with shims.



Apply the wax ring to your new toilet. Make sure your room is at least 70 degrees before applying the wax ring to the bottom discharge outlet of your new toilet. Center the ring and press firmly until it is properly seated on the outlet. A proper seal can help you avoid a leaking toilet.



Place the new toilet. Lower the new toilet on to the flange bolts, applying gentle pressure until it is firmly seated against the floor. Then reconnect everything in reverse order of removal.



Make plumbing connections and test for leaks. Finish your plumbing connections and turn the water back on to check for leaks. If something is leaking, turn the water back off and inspect your connections and seals.


Replacing a toilet can seem like an intimidating process but following these steps should help you successfully complete the project. If your leaking toilet has left you with water damage, consider contacting a water damage cleanup specialist to ensure you don’t end up with a larger problem.

3 Useful Ways To Respond To a Flooded Basement

10/14/2019 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. Flooded basement in Southwest Anaheim,CA

3 Useful Ways To Respond To a Flooded Basement

A basement flood can leave homeowners in a panic. Many homeowners in Southwest Anaheim, CA, are unsure of what to do if a flood occurs in their home's basement. However, there are various steps homeowners can take to keep themselves and their home safe in the event of a flooded basement.

1. Focus on Water Removal First

Once the flow of water has stopped, it's often important to first prioritize water removal. Removing water in a timely manner can result in less water damage to your home's basement. A sump pump can often help to remove water from your basement after a flood has occurred, though you can't place a sump pump in your basement after a flood. Wet vacuums can also be useful to remove small amounts of water.

2. Keep Your Basement Dry and Don't Attempt DIY Restoration

Keeping your basement dry is often useful after water has been removed, and opening windows is often one of the easiest, safest ways to improve the airflow in your basement. When the basement is dry, restoration is usually the next step. Although you may be tempted to try a DIY restoration, this can ultimately cause more damage to items that have been affected by a basement flood. In order to ensure that your home is restored in a safe manner, it can be helpful to contact water damage restoration experts.

3. Consider Preventative Maintenance

There are various common causes of floods in basements, such as pipe leaks, cracks in your home's foundation, sewer backups and more. If your basement has been flooded once, this does not necessarily mean that another flood won't occur, particularly if there are additional leaks or other issues that have not been resolved. To avoid another flood, it can be helpful to contact a plumber to perform preventative maintenance. Depending on your policy, insurance coverage may help cover the costs of preventative maintenance.

Regardless of the cause, a basement flood can be distressing. However, knowing what actions to take if this disaster occurs can help you to mitigate damage to your home and can quicken the process of restoration.

How To Fix Your Flooded Basement

8/29/2019 (Permalink)

Flooded basement Flooded basement in Anaheim, CA

A basement flood in Anaheim, CA, isn’t just an inconvenience — it can be a dangerous and expensive emergency. Between the many potential risks, is there a safe way to handle a flooded basement? Following these steps can help to mitigate the damage and start making repairs immediately.

What Causes Basement Floods?

A basement flood can be triggered by a number of causes, including:

  • Inclement weather. From light rain showers to thunderstorms and hurricanes, severe weather is one of the leading causes of flooding in homes.

  • Damaged plumbing. As pipes age, they are more prone to cracks, holes, leaks and even bursting throughout the house.

  • Sewer backup. When sewage fixtures become clogged and can’t drain, water can begin building up and may backflow into the building.

What Should You Do If the Basement Floods?

When flooding occurs, the damage can be immense. Once it’s safe to enter the affected area, it’s important to assess the situation — determine where the most damage happened and what can or cannot be salvaged. Then, based on how much water has accumulated, decide how best to remove it from the basement. More often than not, it’s a good idea to call in a professional to help with this process; an experienced fieldworker can help assess damaged areas and recommend the best possible solutions.

How Can You Prepare Your Home for Future Emergencies?

The best way to combat water damage is to be ready for a flood. Consider installing a sump pump or other water removal system in the basement; once a flood begins, the pump will immediately start draining water from the area, thoroughly mitigating potential damage. Be sure to regularly inspect pipes, plumbing and roofing for signs of leakage. Also, ensure that any insurance coverage policies on the home will cover extensive flooding and water damage on the building.

Sometimes flooding can’t be anticipated, but a home can be properly prepared in the event of an emergency. With the right measures in place, mitigating the risk of flood damage is simple and effective. Be sure to contact a local professional to learn more about how best to prepare for in the event of a basement flood.

Commercial Pipe Break in Anaheim, CA.

7/16/2019 (Permalink)

8 Tips for Commercial Pipe Break

  1. Find out the source of the water leak and close the main water valve.
  2. In the case of significant water damage, the main electrical switch and gas lines should be shut immediately.
  3. The use of electrical appliances should be avoided by all means, especially when wet or standing on the wet surface.
  4. If there is a possibility, the fans can be switched on to circulate air that would accelerate the process of evaporation and dry the semi-wet areas. Faster air movement would help in making the area dry sooner. Air movement through other industrial tools can also be tried.
  5. As soon as the water loss damage is noticed, the movable property should be relocated to the drier area.
  6. Rugs that are wet should be removed.
  7. Be careful of the insects, rodents, snakes or other water triggering living beings in the surrounding, which can cause health risks.
  8. Wipe off the furniture clean and dry where possible.

3 Important Steps To Help Fix Your Basement After a Flood

6/13/2019 (Permalink)

Basement flood in a Southwest Anaheim,CA home

Steps You Can Take to Fix The Basement Flood

Finding your basement filled with water can leave you feeling stressed, especially if you're unsure how to respond. However, there are several steps you can take to fix the basement flood in your home in Southwest Anaheim, CA.

1. Turn Off the Water and Power

When you see your flooded basement, you may be tempted to rush into the basement to examine the area. However, water can cause damage to your home's electrical system, and electrical hazards may be present. Turning off the power in your home can help to reduce the risk of a fire or other electrical issues. It's also often wise to turn off the water to your home in order to prevent additional flooding.

2. Remove the Water

Removing the water from your basement as soon as possible can help to prevent secondary damage, such as mold growth, from occurring. However, removing large amounts of water from an area can be difficult. Instead of attempting to handle the basement flood on your own, you may find it useful to contact emergency water damage restoration experts. Professionals can help to safely remove the water in your home and can also assist you when you are prepared to restore your home.

3. Make a Claim and Begin Restoration

Though different policies may offer varying coverage, the majority of home insurance policies will help to cover the costs of restoration to your basement. Making a claim as soon as possible can help to quicken the restoration process. If you have any questions about your insurance coverage, it can be helpful to contact your insurance provider. After you've made your claim, it's often wise to begin the restoration process quickly. In general, restoring a home soon after a flood can help to minimize the overall amount of damage that occurs.

Though a flood in your basement can be disruptive, your reaction can positively affect the restoration process. Reacting in an appropriate, timely manner to a basement flood can ultimately help to save you time, stress and money.

3 Easy Steps to Cleaning Your Building’s Content After Water Damage

4/16/2019 (Permalink)

Extracting water is one of the processes SERVPRO uses to get the water off the floor.

Three Easy Methods To Clean Your Items After Water Damage.

Dealing with the aftermath of a flooded company in Southwest Anaheim, CA, is no easy feat, and deciding where to start in the cleanup process can seem like an impossible task. Whether due to a broken pipe or a toilet overflow, flooding can take its toll not only on the building itself, but all the contents within. When you’re waiting on professional help to arrive but you’re hoping to start dry cleaning beforehand to save your belongings, follow these three easy methods for cleaning your items the right way after water damage.

1. Open up the building to get significant airflow moving throughout the space. After you’ve taken safety precautions by shutting off the power and water supply in the property, you can start to open windows and doors to let air circulate. If you’re uncertain about toxins in the water, depending on how the flooding began, it’s wise to put on protective clothing and avoid direct contact with the water.

2. Remove any important electronics, documents, furniture and more to prevent further damage. It’s vital to remove the dire items first, getting them out of any standing water to avoid further saturation. Once they’re safely out of the way of your flooded company, you can start to wipe down items with towels or cloths. Papers can be air-dried, while any furniture or upholstered items probably need dry cleaning to rid them of possible mildew and odors.

3. After a restoration team gives the go ahead, you can finish removing content. Once the qualified water damage repair team has come in to extract all the water, disinfect the area and help complete the drying process alongside you, you can remove and wipe down the remaining content.

Save the Important Things

Don’t let your flooded company in Southwest Anaheim, CA, spell the end of all your belongings. Remember these three easy steps to clean and restore your content as quickly as possible, and get back to normalcy.

3 Common Sewage Dilemmas and Simple Solutions

3/23/2019 (Permalink)

Leaking pipes require the help of a professional water restoration team

Simple Solutions for Commonly Occurring Sewage Dilemmas

Sewage setbacks occur in Southwest Anaheim, CA, homes of all shapes and sizes. From studio apartments to large home residences, the need to address sewage problems at some point in your residency is almost a guarantee. When facing a water leak or tricky sewage cleaning question, try out these simple solutions for commonly occurring sewage dilemmas.

1. Overflowing Toilet

A toilet overflow can be a messy plumbing problem that most home residents will have to deal with at one point or another. Start by turning off the water valve at the base of the toilet fixture. Dry up as much water as possible using old rags and towels to prevent serious water damage. Use a good quality plunger to attempt clearing the clog. If your toilet water overflows often, you my have a more serious plumbing problem on your hands. Call a professional plumber to look for more severe issues, including:

  • Underground plant-root interreference
  • Corroded pipe lines
  • Pipe main blockage

2. Slow Draining Sink

Every homeowner has dealt with that one sink that never seems to drain correctly. Even with the stopper completely open, the water seems to stay stagnant in place. Without regular sewage cleaning practices, sinks can acquire buildup leading to a clogged pipe. After most of the water has cleared, try using a drain cleaning solution to break-down waste. A sink snake can also be used to remove hair and large debris that can’t be dissolved by a regular cleaner.

3. Leaky Pipes

Finally, tenants with dripping pipes may find that placing buckets to catch water is no longer working for their living space. If you can locate the source of the leak, attempt repair with drain tape. Over time, leaky pipes can become worse if they are not fixed. Some damage caused by leaks even requires the help of a professional water restoration team.

By tackling these and other sewage dilemmas as they arise, you may prevent more serious water damage repair needs down the road. While sewage cleaning problems may feel like a hassle, these simple solutions are doable first steps that any homeowner can try.

If Your Water Heater Has a Leak, Read This

1/18/2019 (Permalink)

Leaking water heather in Southwest Anaheim, CA

4 Steps in How to Deal With a Failed Water Heater

Water is essential in every home in Southwest Anaheim, CA. When water stays where it is supposed to stay, you usually don’t have to think much about it. On the other hand, whether you have a small leak or a large flood, water can ruin the comfort, value and appearance of your home. As you may suspect, a leaking water heater can make a huge mess. If you have to deal with a failed water heater, consider following these four simple steps.

1. Disconnect Electrical Devices

Water and electricity do not mix. If your broken water heater causes significant flooding, you must be certain you do not leave electrical devices connected to sockets. When disconnecting them, you must take care not to shock yourself. If you are worried about your safety, ask for professional assistance.

2. Throw Away Damaged Items

Many homeowners use the area around their water heaters for storage. When a leaking water heater causes a flood, you must determine which of your keepsakes are salvageable and which ones are garbage. If some of your treasures have sustained damage, ask a reputable flood restoration specialist to help you make the determination.

3. Dry Wet Areas Immediately

Mold can grow in as few as 24 hours. As such, it is important to completely dry wet areas as soon as possible. If you already have mold growth, you may need to rely on a mold mitigation service to contain the spread of black mold.

4. Think About the Air

Floods usually cause the humidity in the space to rise significantly. Accordingly, you may need to use a dehumidifier to effectively remove water from the air. A hygrometer can tell you whether your house has abnormally high humidity.

Because a leaking water heater can wreak havoc on the condition of your home, you want to pay special attention to the area around your water heater. If you notice a leak, you must act quickly to contain damage, repair damaged areas and stop mold growth.

If Your Water Heater Has a Leak, Read This

12/27/2018 (Permalink)

Containment barrier in a Anaheim, CA home

Four Steps in How To Deal With a Failed Water Heater

Water is essential in every home in Anaheim, CA. When water stays where it is supposed to stay, you usually don’t have to think much about it. On the other hand, whether you have a small leak or a large flood, water can ruin the comfort, value and appearance of your home. As you may suspect, a leaking water heater can make a huge mess. If you have to deal with a failed water heater, consider following these four simple steps.

1. Disconnect Electrical Devices

Water and electricity do not mix. If your broken water heater causes significant flooding, you must be certain you do not leave electrical devices connected to sockets. When disconnecting them, you must take care not to shock yourself. If you are worried about your safety, ask for professional assistance.

2. Throw Away Damaged Items

Many homeowners use the area around their water heaters for storage. When a leaking water heater causes a flood, you must determine which of your keepsakes are salvageable and which ones are garbage. If some of your treasures have sustained damage, ask a reputable flood restoration specialist to help you make the determination.

3. Dry Wet Areas Immediately

Mold can grow in as few as 24 hours. As such, it is important to completely dry wet areas as soon as possible. If you already have mold growth, you may need to rely on a mold mitigation service to contain the spread of black mold.

4. Think About the Air

Floods usually cause the humidity in the space to rise significantly. Accordingly, you may need to use a dehumidifier to effectively remove water from the air. A hygrometer can tell you whether your house has abnormally high humidity.

Because a leaking water heater can wreak havoc on the condition of your home, you want to pay special attention to the area around your water heater. If you notice a leak, you must act quickly to contain damage, repair damaged areas and stop mold growth.

4 Ways To Locate Shower Leaks

10/10/2018 (Permalink)

Bathtub leaking in your Anaheim,CA home can lead to water damage

When you suspect you have a bathtub leak in Anaheim, CA, you want to do whatever you can to locate the exact source of the problem. If you start taking apart your shower unit without knowing where the leak is coming from, you could end up spending more money in the long run. It is often necessary to work with a residential water damage expert to pinpoint the source of water damage. Keep these four tips in mind when searching for the leaking component.

1. Test the Showerhead

Some leaks may happen inside the walls of your bathroom. A professional may run a test on your showerhead by replacing the fixture with a hose valve fitting. This creates an equalized pressure in the faucet. If there is no leak in this fixture, the pressure will remain the same. Once the pressure is equalized, the water should be turned off.

2. Check the Drain

The drain is a weak point for a shower system and should be tested on its own. Try to run water down the drain without getting any other surface of the tub wet. This allows you to watch for signs of a bathtub leak caused by a rusted trap or an improperly assembled piping system.

3. Watch the Stem

If the faucet stem is the source of the leak, you will be able to see water dripping when the faucet is turned on. Simply watch the stem for leaks while the water is running.

4. Test the Shower Pan

When all of the other tests come back without identifying the source of the problem, the integrity of the shower pan may come into question. Your professional team can find a shower pan leak by plugging the drain and filling up the tub or shower with water. If the pan is faulty, the water will find a different way out.

Before you can fix a bathtub leak, you need to know where the water is escaping. Finding the source of a leak often requires extensive testing. Once the source of the leak is located and remedied, cleanup can begin.

What To Do After a Flood in Your Home

8/14/2018 (Permalink)

Air movers on a water loss in an Anaheim, CA hotel

Your Anaheim, CA, home has been affected by some type of water problem. Maybe a leaky faucet went unchecked for too long and caused water to pool in your walls. Maybe torrential rain left two feet of standing water in your basement. No matter what caused the water issues, you need to know how to address the problem. Most homeowners want to make an insurance claim to help alleviate the financial burden.

Follow these steps if you're ever in this situation:

  1. Call Your Provider: One of the first things you want to do after a pipe burst is call your insurance provider. This will allow you to start the claims process as soon as possible. The agent may also be able to go over the details of your coverage to help you better understand what your policy will do for you.
  2. Document the Damage: Chances are you're going to have to start the repair before your claim is finished. You can easily document the amount of damage that was done to your home by the flood by taking pictures and keeping receipts of any work you have done. You may also need to fill out lots of paperwork. Remember to make copies of everything for yourself before you send in the documentation.
  3. Start the Repairs: Part of your insurance claim is going to be getting your home restored. You may want to work with a water damage restoration professional trusted by your insurance company. Try to work with a team that can help you through the claims process to make the entire situation easier.

When your home is damaged by water, you want to start an insurance claim as quickly as possible. Even though some companies may take a while to get a claim filed, you should start the repairs as quickly as possible to ensure the damage done to your home does not get worse.

3 Important Steps to Take for Filing Flood Insurance Claims

6/21/2018 (Permalink)

Dealing with floods in your Anaheim, CA, home can be stressful.

You may be at a loss when flooding damages your Anaheim, CA, home. No matter what caused the flooding, you may be facing ruined floors or carpeting, electrical damage and the loss of personal items. Filing an insurance claim can help you recover and allow you to call in a flood damage and water removal service to make repairs, and there are a few steps you can take to ensure the claim is filed and processed efficiently.

1. Do Not Hesitate To Report Flooding

After flooding, it is important that you report the issue to your insurance company immediately after getting your family to safety. If the flooding happens overnight, use your smartphone app to report it and send photos of the flooded area if it is safe to do so. The next morning, call your agent back to discuss the claim and ask what else you need to do to complete the filing.

2. Ask for Claim Forms

Your claim may be time sensitive, which means it is wise to ask your agent for the proper claim forms as soon as possible. Your agent may be able to fax them to a local receiving office or document center. It is important that you do not assume the claim has been filed because you used your phone app, so follow up with your agent as soon as possible regarding any necessary forms.

3. Make a List of Losses

If a pipe burst in your kitchen and the water caused damage to your appliances, you may want to make a list of what was ruined. Being aware of what you need to replace can help you file an insurance claim with more efficiency. Remember to include cupboards and flooring if they were ruined by the flooding, especially in the case of category 3 flood waters, which are usually heavily contaminated.

Dealing with floods in your Anaheim, CA, home can be stressful. However, knowing which steps to take when filing an insurance claim can help pave the way for a quick payout. For more information, visit http://www.SERVPROanaheimwest.com/.

Handling a Flooded Basement: 3 Actions You Can Take Right Away

3/23/2018 (Permalink)

When unexpected flooding affects your Anaheim, CA home’s basement, it can be difficult to know how to proceed with finding the source of the water and how to drain it away. Unexpected floods can occur for an array of reasons, from sudden thaws to a plumbing mishap. Knowing which steps to take can help you handle a basement flood calmly, even if it was the last thing you expected.

1. Find the Flood Source

Thawing snow and ice and the resulting runoff may be a cause of basement flooding, especially if your roof has poor drainage or if your gutters and downspouts are clogged. Check your home’s drainage system and clear any clogs, then check to make sure runoff is being channeled away from your home, not toward it. If you find a broken water pipe in your basement, turn off the water to prevent further flooding.

2. Determine Safety Levels

If your basement is flooded with water because of burst pipe, the water should be relatively safe to enter if you want to retrieve stored items right away or attempt pipe repair. However, you may want to cut the power to the room first to avoid any risk of electric shock. If the flood water is coming in from poor drainage or spring flooding, it may contain microbes and pathogens that cause illness, and you should avoid touching this water. Seal off the room until help arrives.

3. Call In Flood Cleanup Professionals

A flood cleanup and restoration company can be your first line of defense against dangerous or standing water after a basement flood. Restoration techs can remove contaminated water safely and advise you about what kind of water damage it left behind. If you are concerned about mold, they can inspect and treat affected areas to ensure no growth occurs.

When your Anaheim, CA home’s basement is affected by flooding, the resulting mess can be hard to handle. However, when you know how to react, you can minimize the damage and get the cleanup process started right away.



Visit http://www.SERVPROanaheimwest.com for more information on water damage. 

Supply Line Information

3/9/2018 (Permalink)

If you experience flood water in home because of a supply line break, the emergency can stress you, but the most crucial thing is not to waste time. You need to contact a home restoration and water cleanup company immediately!

The supply line break and water damage can lead to mold growth that affects the household items, produces an irritating odor, and weakens the building structures.?Damage to the furniture, carpets, wood flooring, tiles, and walls will continue as long as the flood water and moisture remain in your house.

The water in home can reach the gypsum board, sensitive personal documents, ceiling, or furniture through capillary action. However, quick, effective water extraction and a comprehensive drying process with the help of flood damage mitigation experts can save the day.

SERVPRO of Anaheim West can help you after flood damage. Give us a call at (714) 533-1989

Why you require water cleanup and flood damage experts right away

3/9/2018 (Permalink)

Whether you have water in home or water in business buildings, it is only professional flood damage restoration that will help to prevent huge damage to your real estate property. The restoration of a flooded home is not something that you can effectively do without the experts. Experienced restoration company staff will follow the procedures below during the water damage mitigation:

Deactivate Electrical Services

Ensure the deactivation of all appliances and electricity connections at your gas valves, main breaker panels, or outdoor meter point. Your water supply might require turning off to prevent flows from the points with a pipe break.

Stop the source of Flooding Water in Business Premises

You can experience difficulties locating the source of the flood water in business buildings. The flooded home mitigation professional will find the supply line break that contributes to the gradual water damage, shutting off the domestic water supply, or seal the pipe break to allow for the drains unblocking exercise.

Give us a call at (714) 533-1989 for any of your fire damage needs.

Prevent Long-Term Water in Business Leakages

3/9/2018 (Permalink)

The interest of the restoration company workers is not just to clean up the flood water bothering you currently. The flood damage mitigation technicians will ensure the long-term service of your plumbing system by finding the problems you are having and getting them restored. Further, the team will have certified plumbers fix the supply line break, and also clean the sewerage network to prevent future water damage.

Water Removal

It is easier to know the mode of water cleanup after categorizing the class of damage. Truck mounted extractors are employed for clearing water in home environments if the damage is minimal. They are also used to clear water in business environments. In the case of flood damage, sophisticated equipment is needed for water cleanup if flooding was severe.

Visit http://www.SERVPROanaheimwest.com for more information on water damage.

Drying, Cleaning, and Restoratio

3/9/2018 (Permalink)

Drying

It is a necessary step to ensure no moisture is retained in the home or business where flood damage took place. For damage of water in business environments, proper care is taken to ensure all material is dried up to prevent electrical shock. Depending on how bad flooding was, some items can be salvaged during drying.

Cleaning

Cleaning is important to ensure mold and bacteria do not grow on personal items that may have come into contact with stagnant water. These items are removed during water cleanup, dried and cleaned with microbial treatments again to eliminate possible contamination.

Restoration

This the final and most important step as it involves rehabilitation of the area affected. Material such as walls and floors are replaced, depending on the severity of damage. Most cases of flood damage require complete replacement of floors, ceilings, and walls. In less severe case, drywall may be installed to eliminate moisture and bar spreading of mildew.

It is important to observe mitigation measures, such as installing waterproof materials in homes and businesses. Other mitigation tips include improving drainage within the area, for example slanting floors. This will help pour out water without sophisticated clean-up. Without mitigation of this damage, incidences will recur and costly methods employed once more.

SERVPRO of Anaheim West is available 24 hours a day. Give us a call at (714) 533-1989 for any of your fire damage needs.

How much could a broken pipe cost me?

3/9/2018 (Permalink)

The leaks brought about in the bathroom fixtures can be severe and can cause damage of around or over $10,000. If the plumbing leaks occur, brace yourself for the costs amounting to over $17,000. There are many ways of mitigation of damage, but the key is to act quickly. Water leaks can cause damage in many different ways, such as –

  • The floor can get completely damaged and may need complete replacement or expensive refurbishment.
  • The walls can get damp, and the paint would get removed. The damage in walls would call for repainting of walls.
  • Carpeting on the floor would have to be removed and replaced.
  • Furniture in the house that comes in contact with the water would get damaged. It would either need replacement or substantial repairs.

Visit http://www.SERVPROanaheimwest.com for more information on water damage.

How To Handle Broken or Bursting Pipes

1/18/2018 (Permalink)

Dealing with water damage in Anaheim, CA is never fun. Bursting pipes can lead to flooding, which can cause a lot of problems in your home. Luckily, there are a few things you can do to fix a broken pipe quickly so that the damage is lessened.

Keep Pipes in Good Condition

The best way to handle flooding is to keep it from ever happening in the first place. While there’s not always a way to prevent bursting pipes, there are measures you can take to help keep pipes in good condition and lower their chances of breaking:

• Keeping pipes from freezing
• Checking pipes regularly
• Turning off water while on vacation

Act Fast When Things Go Wrong

Even though you may take good care of your pipes, things can still occasionally go wrong. If flooding occurs, one of the most important things is to act fast. The more water that floods into your home, the more damage there is to be fixed and cleaned up. A damage restoration company can help you handle bursting pipes and the aftermath of flooding. The faster everything is dried out, the less risks there are of unpleasant aftereffects such as mold and odors.

Identify What’s Happening

There are several things to be identified when flooding occurs. You not only need to figure out where the water is physically coming from but also decide if it is clean water, such as water from a tap, or black water, such as sewage. A restoration company can help you handle all types of water and hopefully get the problem taken care of quickly.

Bursting pipes can cause a lot of problems, but you can get them fixed without too much trouble by keeping pipes in good condition, acting fast, and hiring a professional company to help you. If repairs are done quickly and well, you should be able to avoid other problems, such as mold, later on.

Visit http://www.SERVPROanaheimwest.com for more information on water damage.

SERVPRO of Anaheim West 24 Hour Emergency Water Damage Services

8/1/2016 (Permalink)

Be sure to check these most common sources for water damage.

SERVPRO of Anaheim West is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (714)-533-1989

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Anaheim West

SERVPRO of Anaheim West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Check out a list of our certifications here. Or feel free to see our SERVPRO family here.

Pin Hole Leaks in Anaheim West

6/29/2016 (Permalink)

One tiny hole does more damage than you could imagine. Give us a call to help at 714-533-1989

SERVPRO of Anaheim West just finished a water damage in Laguna Niguel at the Phillips residence. This is the 8th time this family has had a water leak caused by a pinhole in a copper pipe. If you live in south Orange County you are probably all to familiar with this scenario. Even if your fortunate enough to to have not had this happen to you, someone you probably know, a friend, a neighbor or colleague has had a pin hole leak in their home. These little leaks that often go unnoticed have caused millions in damages to home owners in the South Orange County area. So much damage in fact that homeowners, homeowners associations and builders have sued the water district in an effort to re-coupe their losses. They alleged that the water district knew about the corrosive nature of the chloramines used to disinfect the water.  In 2015 a just tossed out the class action lawsuit. "The judge ruled that the districts can’t be sued because they’re following state and federal standards for safe drinking water" (Refer to this article

http://m.ocregister.com/articles/water-675410-homeowners-leaks.html). To add insult to injury, homeowners insurance companies are choosing not to insure homes that have had multiple water leaks. Labeling these homes as high risk, even non-renewing current policy holders. If they do insure these homes they are excluding water damage on the policy for the first 5 years and sometimes requiring proof that a re-pipe or epoxy coating of the copper pipes has been completed. In addition the cost of insuring these homes has gone up. According to some insurance agents 5 times the normal premiums. And just when you thought it couldn't get any worse, even the real estate market is feeling the strain. The added expense of insuring a high risk home has caused many buyers to walk away from a purchase.  So what's the solution? Be an the look out! Performing a weekly or bi-weekly walk thru of your home can help you to catch leaks before they cause to much damage. Be sure to look in those hard to see closets and walk behind the sofa and furniture. Look for bubbling of the paint above the baseboard line. Or discoloration to the flooring or walls. If you think that you may have suffered a pin hole leak in your home call SERVPRO of Anaheim West right away for a free inspection. Turn off the water to your home when on vacation or even when your not home  during the day. If you have had multiple leaks look into getting your home re-piped or epoxy coated to prevent future pin hole leaks. For further reading, feel free to check out our Water Information Page here or check out our credentials for solving these matters here. Se habla español

DIY Water Damage Restoration & Why It's A Bad Idea

4/7/2016 (Permalink)

We maintain all drying equipment and have the latest in technology for any water damage job.

Nowadays more and more people are becoming do-it-yourselfers. It seems that everyone with an Internet connection is on YouTube trying to figure out how they can save money by performing services themselves.

While that is a excellent idea when you have to hook up a home theater system or mount a TV to the wall, attempting to perform your own water damage mitigation drying or mold remediation it's definitely not something that should be attempted on your own. Sure you can rent dehumidifiers and fans, maybe even air filtration equipment, but the consequences for not performing mitigation for the candy bar outweigh the cons. SERVPRO recently arrived to a project in which the homeowner had rented a few dehumidifiers from Home Depot to attempt to dry out his home from a major plus size water damage. While we applaud his efforts, he did not have the proper training, knowledge and or tools to successfully perform this work. In fact when we tested the dehumidifiers that he had rented from the Home Depot only one of them was actually working. The other two were not removing any moisture from the air. In fact they were actually putting moisture back into the air. This doesn't help drying in the least bit and ended up causing more harm and money than the homeowner had anticipated. 

Next time you get a new appliance, YouTube a DIY video, but the next time you experience water damage in your home or office, give the SERVPRO professionals a call. We'll help make it Like It Never Even Happened.

Why Hiring a Water Damage Restoration Franchise Is a Good Call For Your Orange County Home or Business

3/25/2016 (Permalink)

24/7/366....here to help

I recently went to the CACM Seminar and Expo in Anaheim where I was fortunate enough to interact with several property managers and HOA representatives. Most had nothing but good things to say about SERVPRO.

“Yeah, we use you guys all the time!”

“Man, you guys were great! I don’t like using anyone else.”

And then of course, my favorite,

“Are you with SERVPRO of _______?”

We ARE individual companies that abide by a certain set of guidelines, but every business can be affected by one bad employee. After talking with a few individuals regarding why they don’t or won’t use a franchised company, I decided that it might be the time to address a few of their concerns. I received the objections of how we as a franchise don’t have back up from corporate, how we as franchises only buy a name and bank on that, or how we have no insurance to cover if a mistake should be made. One objection really dove into how we don’t get any training or continuing education whenever a franchise is bought. Well let’s look at how that isn’t the case for SERVPRO.

  • Whenever a person chooses to become part of the SERVPRO family by buying into a franchise branch they are also choosing to live up to a set standard by SERVPRO. Upon establishing their branch, they go through extensive training and courses to understand not only the why of water and fire restoration and the mold remediation, but also they are required to take continuing classes to stay up to date on the latest technology and information in order to make sure every customer is properly helped.

  • The continued training extends beyond the owners, where in SERVPRO the Water and Fire Restoration courses are even extended to other restoration companies, insurance adjusters and property engineers.

  • To say that a SERVPRO branch doesn’t have corporate to back them up is extremely misguided. SERVPRO Corporate specifically designed levels to the franchises in order to ensure that there is always back up in case it is needed.  We have three levels, and each level helps the other depending on the emergency needs.

    • Level 1 is the local franchise branch for residential and some commercial losses

    • Level 2 is Large Loss Recovery Certified and can handle larger jobs for a variety of commercial properties and natural emergency disasters.

    • Level 3 is the Extreme Team which is able to handle large natural disasters at the drop of a hat. Events like tornados and hurricanes are what these teams are made for.

  • When it comes to insurance that is one thing SERVPRO is always careful to have when on a job. For example, the average pack out or contents moving company will have standard insurance that covers items packed away by the pound. SERVPRO does this differently. We offer insurance by the item that is inventoried, not the weight of the item itself. Clearly a bowling ball weighs more, but it cost far less than an iPhone or laptop. We take things like this into consideration when helping our customers because there is already enough stress from the emergency that the last thing we want any of our customer to worry about is how well of a job we will do for them.

At the end of every day we at SERVPRO do our best to put ourselves in our customer’s shoes. How would we want to be helped when we are need? How would we like to be treated when stressed out and worried over a million items after a disaster in our home or office? Hiring a franchise isn’t the best option for every job, but for water and fire restoration, mold remediation and contents moving SERVPRO is the best option because our individual families will look out for your family as if you were our own.

Top 5 Reasons Water Damage Restoration Claims are Denied in Anaheim

1/29/2016 (Permalink)

The following is a list of the most common causes for denial that we encounter here in southern california.

1Long term damage. Most homeowners policies will cover a sudden and accidental escape of water. This can be caused by a pin hole leak in a pipe. A sink or toilet that over flows due to a stoppage in the drain or bowl. A toilet supply hose that bursts. Hot water heater that bursts. Cast iron or ABS drain line crack and other similar sudden accidental escapes of water. However, most people do not know that a small drip under the dishwasher or a leaking angle stop valve that causes damage over a long period of time is not covered by most homeowners insurance policies. These types of leaks are the most damaging because they go unnoticed for long periods of time until suddenly someone notices a musty odor, or some mold like staining. At which point its to late. The damage has been done and there is no insurance coverage. This type of denial happens more often than any of the others combined. So make it a regular routine to check those angle stops and supply lines for leaks, drips or corrosion of the pipes. After all an ounce of prevention is worth a pound of cure!

2. Late reporting. This goes hand in hand with long-term damage. The longer you wait to turn in a claim the more the water is eating away at the building materials and finishes of your home. Most insurance policies require that a homeowner mitigate (fancy word for try to minimize) their damages. Which means if you have wet flooring or cabinetry and decide to just wipe up the water that you can see with a towel and assume everything will be fine you may lose out on potential coverage. Water Damage can cause mold growth, wood rot and other microbial amplification. Some of the additional policy coverage for mold and bacteria amplification could no longer be available to you if you decide to wait!

3Ground or Rising water. Typically homeowners insurance does not cover flooding or ground water issues. Flooding would be caused by water outside the home steadily rising until it reaches a level high enough to enter your home. This may be caused by heavy rain fall, improper drainage or ground water issues such as a spring under the home or a neighbors over watering. Sometimes leaves get lodged in the drainage system during the fall then the heavy rains cause the water to back up into areas it shouldn’t.

4Construction Defects. Your homeowners insurance may not cover the shoddy work performed by your discount handyman. Often time in an effort to save costs on showers, plumbing fixture installations, roofing and other problems. Homeowners may select to use a handyman or a friend of the family. Everything may appear fine and even look great until you find out its leaking water or wasn’t constructed properly in the first place. This can be a difficult situation. Always use licensed, insured and bonded contractors to perform work on your home. If you think hiring a professional is expensive, try hiring an amateur.

5. No resulting damage. This sound silly right? Why would anyone report a water damage claim if they didn’t have any damage in the first place? Here in California majority of homes are a slab on grade type construction. Which means the ground (dirt) is graded, the plumbing is laid in the ground and then a concrete slab is laid right over the top of the grading (generally speaking). One of those pipes may spring a leak under the home causing water to escape under the home. Sometimes these are detected by the homeowner or occupant because of loss of water pressure or a hissing noise coming from the wall or floor. Sometimes the occupant may notice hot flooring or tile, in the case of a hot water pipe leak. The water however just dissipates into the ground, not affecting any of the building materials. When the homeowner finds out how much it is going to cost to reroute the under ground plumbing, or even jack hammer into the flooring and concrete to access and fix the leak, a call is made to the insurance company to cover those cost. In certain situations those costs may be covered. However, in order for those costs to be covered resulting damage must have occurred. What does this mean? It means that the water that escaped must have affected one or more of the building materials. (i.e. Flooring, Drywall, Framing, Cabinetry, baseboard etc.) If none of those materials are affected, then the claim may be denied.

If you have any questions regarding these situation or would like and estimate for the cost of restoring you water damaged home please do not hesitate to contact SERVPRO of Laguna Beach / Dana Point / Aliso Viejo / Anaheim West for a free consultation. SERVPROLagunaBeach.com SERVPRODanaPoint.com SERVPROAnaheimWest.com

Kitchen Water Damage Restoration in Orange

3/5/2014 (Permalink)

A kitchen fully restored means, to us, a customer fully satisfied, which is the end goal for SERVPRO of Anaheim West.

When a customer came home to a broken pipe in his brand new kitchen he felt helpless. He immediately called SERVPRO of Anaheim West to clean dry and rebuild the damage. Upon arrival, SERVPRO of Anaheim West had extractors, air movers and dehumidifers to help get the affected area dried out. We used our years of experience and most current to date technology to make sure we left no corner un-checked. Moisture meters in hand, we were able to locate the areas affected beyond what was visible to the naked eye. We helped the home owner walk through every step to ensure he felt comfortable with every turn of the road to restoration. 2 weeks later the entire home looked even better than it had before and the home owner has since called upon us for help for general cleaning of both his home and his various properties through out the Orange County area.

If you should find yourself in a similiar situation, please give SERVPRO of Anaheim West a call at (714)-533-1989 or contat us here.

Hotel Fire Causes Damage to 44 Rooms in Anaheim!

2/4/2014 (Permalink)

Commercial Fire & Water Damage

When small fire in a Hotel room caused a fire sprinkler to go off on the 10th floor. Water affected a total of 44 rooms. The Hotel manager did not think any one company could handle the damage so she called three companies out to clean up the mess. After seeing the show of force and response that SERVPRO provided the Hotel quickly awarded SERVPRO the contract for all of the affected rooms. The Hotel Manager was so happy with the worker she said "even the guests are giving your crews compliments"!